If you issue the command “Action: QueueStatus” in the Asterisk AMI, you get a pretty little report showing the summary of the queue with something like:
This is all great, but does anyone know for what time period this data is form? last 5 min? since the beginning of time? since the last reload?
Also, i have:
keepstats = yes
in queue.conf, so I assume this will keep this “QueueParams” data going reload after reload, but again the question is - for what time period is the QueueParams data outputted?
I’m mainly interested in:
Holdtime: 2 (I assume that’s average hold time)