Queue ring

Asterisk Asterisk Support
1

Hi is it possible to have the queue to ring even all agents in that queue are engage in a call cause once the agent is available the call can be answered.

my extensions.conf:
exten => _8177,1,Answer()
exten => _8177,n,NoOp(${CALLERID(all)})
exten => _8177,n,Set(tension=NOC)
exten => _8177,n,Macro(selfrec,${tension})
exten => _8177,n,Set(CDR(userfield)=NOC)
exten => _8177,n,Queue(noc_queue,dntr,20)
exten => _8177,n,Voicemail(801@asterisk-mnl)
exten => _8177,n,Hangup()

cli logs:
– Executing [8177@asterisk-mnl:9] Queue(“SIP/8014-1397e0f0”, “noc_queue,dntr,20”) in new stack
== Using SIP RTP CoS mark 5
== Using SIP RTP CoS mark 5
== Using SIP RTP CoS mark 5
== Begin MixMonitor Recording SIP/8014-1397e0f0
– Got SIP response 486 “Busy Here” back from 192.168.6.17
– SIP/801-0c679090 is busy
– Nobody picked up in 0 ms
– Got SIP response 486 “Busy Here” back from 192.168.6.15
– SIP/803-11cbf430 is busy

thanks.
– Nobody picked up in 0 ms
– SIP/802-11914470 is ringing
– Got SIP response 486 “Busy Here” back from 192.168.6.30
– SIP/802-11914470 is busy
– Nobody picked up in 0 ms
– Exiting on time-out cycle

2

To ring all agents, even those on a call, set ringinuse=yes for the queue in question.

3

found it

exten => _8177,n,Queue(noc_queue,dntr,20 >>>>>removed the “n”

Thanks!