I have a queue with 4 different extensions in it. But the whole queue is beeing served by just 1 person.
Caller 1 will be answered by an extension inside the queue. If caller 2 comes into the queue while the person is still on the phone with caller 1, caller 2 will be hold in the queue and hears the moh until the 1st call is hung up. Then caller 2 will be redirected to all 4 extensions again.
Is there any possible way to configure this scenario?