Our insurance company has a phone system that requires hitting * then an extension number to be directed to the proper party. Asterisk is intercepting the * and not passing the DTMF tone through to the remote system thus not allowing navigation throught the remote system. Could anyone tell me how to handle * digit during a phone call?
Thanks.
what’s your features.conf look like ? if you have ‘*’ assigned to (a part of) a feature code, Asterisk will intercept it. i usually change from the defaults so i don’t get this problem.
Thanks! Now is OK… 