Polycom digit timeout?

I have several Polycom SIP phones working with asterisk and all is well, they all register and make calls fine.

However, they only dial an extension if you dial it when the handset is still hungup and then hit dial. It doesn’t work if you pickup the handset and have an active dial tone and then dial. It just times out.

I think this has to do with the digit timeout located in sip.cfg or local-settings.cfg? Anyone have any ideas??


In sip.cfg look for dialplan.digitmap

You can look at the wiki for links for hints on how to use it:
voip-info.org/wiki/view/Poly … preference