Playback Audio Files in through Dialplan

[taimoor123]

Hi,
I was trying to play a sound file (.wav) using the Playback() function in the asterisk dialplan but the sound doesn’t play in the call. I tried Playback(hello-world) and it does play. I don’t know if it’s a codec thing or some other issue. The extensions_custom.conf is as followed:

exten=>2020,1,Answer()
exten=>2020,n,Wait(2)
exten=>2020,n,Playback(/home/taimoor/Desktop/responses/WaSalam)

Would appreciate any help, and if any file needs to seen, I’ll post it. Thanks in advance.

[satish4asterisk]

Post the output of Asterisk CLI for your call.

[taimoor123]

[EkFudrek]

Either the file does not exist or it is an access problem. Try to put the file into the normal sounds directory.