Hello Everybody, I need to play a file to the agent once the call is connected. The idea is that this audio contains the client’s name. Any queue options/config to do this?

This is something can be done , use the queue option * gosub - Will run a gosub on the called party’s channel (the queue member) once the parties are connected. The subroutine execution starts in the named context at the s exten and priority 1.

Play audio file to queue member when the call is bridged

Asterisk Asterisk Dialplan

david551 September 3, 2020, 8:15pm 2

If the option exists, and I believe it does, it will be an option to run a subroutine on answer.

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Play audio file to queue member when the call is bridged

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