I have been going through the asterisk project lately and it’s documentation. I am trying to figure out if a phone confirmation service could be achieved using asterisk or is it a feature that is too be developed. I haven’t found a single implementation of asterisk for phone confirmation. So any suggestions or guidelines will be highly appreciated
if you are referring to ivrs (interactive voice response system) where your customer dials in to an access number and go through some menus and choices to make confirmation, you should find asterisk applicable.
you can program the ivr callflow in asterisk configuration files (eg, the extensions.conf) and interface with your database (eg mysql) via AGI.