Asterisk version: 1.2.10, built from source
Hardware: Digium TDM13B (one FXS and three FXO)
Platform: Pentium 4 2.8 GHz, Fedora Core 5
In continuous operation with only one problem since January of 2006
It appears that the incoming line to the PBX has gotten stuck in the “off-hook” position (thus giving a continuous busy when called) and I need to know what if anything I can do about it from 1000 miles away.
I am able to access the PBX machine and gain root access. I tried saying “/etc/init.d/asterisk restart” and that didn’t work (Asterisk stopped and restarted without error but the phone line is still off hook).
What can I do to try to get the TDM13B card to release the line from 1000 miles away?
I’d like to try everything I possibly can before taking the absolute last resort of shutting down the PBX machine altogether and letting calls go to the backup answering machine. So, anything you all can suggest including “Hail Mary” attempts will be most welcome.
This is actually the second time this has happened in about a year and a half of operation, and the first time it happened, it was a blown FXO module; other than that, operation has been flawless and very impressive (heartfelt thanks to ALL who are responsible for this fine piece of software and equipment). I’m hoping against hope that it’s not another blown FXO module; obviously I can’t fix that remotely.