I use Asterisk 1.4.29 an FreePBX 2.7.0.
I need to configure a pause after a completed call, so that the agent is not available for 60 seconds.
Unfortunately i cant use a queue with wrapuptime because this is illegal for 0900 numbers in germany.
Is there a way to reach this for extensions or ringgroups too?
I hoped i could implement some kind of “Wait(60)” or set agent to DND for 60 seconds after a call?