No transfer possible ? not detecting #?

Asterisk Asterisk Support
1

Hello to all.

I have an asterisk server with ip phones.

I have set the parking with the defaut feature.conf
and in featuremap i have modified and uncommenter this :
blindxfer => #

in my extension.conf, i added

[extern]
include => parkedcalls
exten => s,1,Answer()
same => n,Dial(SIP/office,30,tTkK)

but when i receive call on SIP/office and i compose # or #700 on the phone, nothing happens.

I thought it was a dtmf detect problem but when i go in Waitextens and i compose # on the phone, it detect the #.

i tried configuring the phone to dmtf audio and dtmf rfc 2833 with or without excluding G.722 and wiht and without making the same changes in sip.conf and it is always the same.

Is there a way to fix that ?

Thank you

2

Hi casp!

When I used a normal old phone (POTS) with ATA I could use the pound key like you want to!

But with a SIP phone (in my case GXV-3000) I needed to change a setting in the phone:
Use # as dial key = NO

I don’t know if this helps you, but it might be something to try!

Virtually yours // Nypon

3

Hello Nypon.

In my case, asterisk detects the # of my phone on a waitextens.

So i think that it is a asterisk configuration problem.