No sound with VOIP phones (all of the sudden)

Asterisk Asterisk Support
1

I’m running Asterisk 1.2.7.1 on FreeBSD 6.0, and all of the sudden our VOIP phones (Linksys SPA-941) don’t transmit any audio when we call our local extensions. It seems to work fine when an external caller calls in, but if I dial a local extension, we can’t talk to each other. Before it happened, all I was playing around with was setting up an IVR system in extensions.conf, so I’m not sure what I could have changed to cause this.

Any advice as to how to start debugging this?

Thanks,

Patrick

2

Hi Patrick,

I would try rolling back to your config prior to the problem and see if what you added (for whatever reason) caused your audio problem.

If that does not work, then I would start debuggin the sip communications with your phone looking for issues there and as a last resort I would restart the * server and see if that cleared up the problem.