No incoming calls


#1

i’m a asterisks beginner so if i leave out information please let me know…

i’ve set up my asterisks pbx box, and set up all the trunks, extensions, vmail, fax, etc … … only thing that is not working right now is incoming calls. i’ve opened up ports 4569, 5004-5082, 10001-20000 on my router. we currently have a dynamic ip addy so we’re using dyndns, and dyndns automatic update on our server.

calling from one extension to another works fine.

Thanks in advance

-charlie


#2

are you registered with your provider? what shows up in the sip and/or iax2 logs? hard to say more without more info…


#3

k… sorry for not providing enough info…

i’m signed up with broadvoice… i have a grandstream phone, and was working with just the phone, ran into problems only when i set up asterisks… … just checked my call log, and it does seem that asterisks is getting the phone calls… before it was only a busy signal, now there is nothing on the line when calling in…


#4

what shows up in /var/log/asterisk/full when you make an incoming call?


#5

ok sorry for the long reply, but here’s the log file… the top couple lines are repeated like 30-40 times before, just didn’t include all the repeated lines…

===============

Feb 14 13:48:04 VERBOSE[3852] logger.c: – Goto (from-pstn,s,1)
Feb 14 13:48:04 VERBOSE[3852] logger.c: – Executing SetVar(“SIP/6106431163-77ff”, “FROM_DID=s”) in new stack
Feb 14 13:48:04 VERBOSE[3852] logger.c: – Executing Answer(“SIP/6106431163-77ff”, “”) in new stack
Feb 14 13:48:04 VERBOSE[3852] logger.c: – Executing Wait(“SIP/6106431163-77ff”, “”) in new stack
Feb 14 13:48:04 VERBOSE[3852] logger.c: – Executing Goto(“SIP/6106431163-77ff”, “from-pstn|s|1”) in new stack
Feb 14 13:48:04 VERBOSE[3852] logger.c: – Goto (from-pstn,s,1)
Feb 14 13:48:04 VERBOSE[3852] logger.c: – Executing SetVar(“SIP/6106431163-77ff”, “FROM_DID=s”) in new stack
Feb 14 13:48:04 VERBOSE[3852] logger.c: – Executing Answer(“SIP/6106431163-77ff”, “”) in new stack
Feb 14 13:48:04 VERBOSE[3852] logger.c: == Spawn extension (from-pstn, s, 2) exited non-zero on ‘SIP/6106431163-77ff’
Feb 14 13:48:04 DEBUG[3852] cdr_addon_mysql.c: cdr_mysql: inserting a CDR record.
Feb 14 13:48:04 DEBUG[3852] cdr_addon_mysql.c: cdr_mysql: SQL command as follows: INSERT INTO cdr (calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid) VALUES (‘2006-02-14 13:47:38’,’“Compuworld Inc” <6106673122>’,‘6106673122’,‘s’,‘from-pstn’, ‘SIP/6106431163-77ff’,’’,‘Answer’,’’,26,26,‘ANSWERED’,3,’’,‘1139942858.16’)
Feb 14 13:48:04 DEBUG[3852] chan_sip.c: update_call_counter(6106431163) - decrement call limit counter
Feb 14 13:48:08 DEBUG[2747] chan_sip.c: Scheduled a registration timeout for sip.broadvoice.com id #8608
Feb 14 13:48:08 DEBUG[2747] chan_sip.c: Stopping retransmission on ‘2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’ of Request 3113: Match Found
Feb 14 13:48:08 DEBUG[2747] chan_sip.c: Registration successful
Feb 14 13:48:08 DEBUG[2747] chan_sip.c: Cancelling timeout 8608
Feb 14 13:48:16 DEBUG[2747] chan_sip.c: Auto destroying call '2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’
Feb 14 13:48:32 DEBUG[2747] chan_sip.c: Scheduled a registration timeout for sip.broadvoice.com id #8612
Feb 14 13:48:32 DEBUG[2747] chan_sip.c: Stopping retransmission on ‘2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’ of Request 3114: Match Found
Feb 14 13:48:32 DEBUG[2747] chan_sip.c: Registration successful
Feb 14 13:48:32 DEBUG[2747] chan_sip.c: Cancelling timeout 8612
Feb 14 13:48:40 DEBUG[2747] chan_sip.c: Auto destroying call '2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’
Feb 14 13:48:56 DEBUG[2747] chan_sip.c: Scheduled a registration timeout for sip.broadvoice.com id #8616
Feb 14 13:48:56 DEBUG[2747] chan_sip.c: Stopping retransmission on ‘2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’ of Request 3115: Match Found
Feb 14 13:48:56 DEBUG[2747] chan_sip.c: Registration successful
Feb 14 13:48:56 DEBUG[2747] chan_sip.c: Cancelling timeout 8616
Feb 14 13:49:04 DEBUG[2747] chan_sip.c: Auto destroying call '2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’
Feb 14 13:49:20 DEBUG[2747] chan_sip.c: Scheduled a registration timeout for sip.broadvoice.com id #8620
Feb 14 13:49:20 DEBUG[2747] chan_sip.c: Stopping retransmission on ‘2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’ of Request 3116: Match Found
Feb 14 13:49:20 DEBUG[2747] chan_sip.c: Registration successful
Feb 14 13:49:20 DEBUG[2747] chan_sip.c: Cancelling timeout 8620
Feb 14 13:49:28 DEBUG[2747] chan_sip.c: Auto destroying call '2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’
Feb 14 13:49:32 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:32 VERBOSE[3870] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:32 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:32 VERBOSE[3872] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:32 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:32 VERBOSE[3874] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:32 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3876] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:33 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3878] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:33 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3880] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:33 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3882] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:33 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3884] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:33 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3886] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:33 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3888] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:33 VERBOSE[2734] logger.c: – Remote UNIX connection
Feb 14 13:49:33 VERBOSE[3890] logger.c: – Remote UNIX connection disconnected
Feb 14 13:49:44 DEBUG[2747] chan_sip.c: Scheduled a registration timeout for sip.broadvoice.com id #8624
Feb 14 13:49:44 DEBUG[2747] chan_sip.c: Stopping retransmission on ‘2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’ of Request 3117: Match Found
Feb 14 13:49:44 DEBUG[2747] chan_sip.c: Registration successful
Feb 14 13:49:44 DEBUG[2747] chan_sip.c: Cancelling timeout 8624
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Challenge’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Login’
Feb 14 13:49:50 VERBOSE[3894] logger.c: == Parsing ‘/etc/asterisk/manager.conf’: Feb 14 13:49:50 VERBOSE[3894] logger.c: == Parsing ‘/etc/asterisk/manager.conf’: Found
Feb 14 13:49:50 VERBOSE[3894] logger.c: == Parsing ‘/etc/asterisk/manager_custom.conf’: Feb 14 13:49:50 VERBOSE[3894] logger.c: == Parsing ‘/etc/asterisk/manager_custom.conf’: Found
Feb 14 13:49:50 WARNING[3894] config.c: Unknown directive ‘permit=192.168.1.0/255.255.255.0’ at line 18 of manager_custom.conf
Feb 14 13:49:50 DEBUG[3894] acl.c: 0.0.0.0/0.0.0.0/0.0.0.0 appended to acl for peer
Feb 14 13:49:50 DEBUG[3894] acl.c: 127.0.0.1/255.255.255.0/255.255.255.0 appended to acl for peer
Feb 14 13:49:50 DEBUG[3894] acl.c: ##### Testing 127.0.0.1 with 0.0.0.0
Feb 14 13:49:50 DEBUG[3894] acl.c: ##### Testing 127.0.0.1 with 127.0.0.0
Feb 14 13:49:50 VERBOSE[3894] logger.c: == Manager ‘admin’ logged on from 127.0.0.1
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/sip1.broadvoice.com’ in family 'cfb’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/252’ in family 'cfb’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/251’ in family 'cfb’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/BV1’ in family 'cfb’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/202’ in family 'cfb’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/201’ in family 'cfb’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/sip1.broadvoice.com’ in family 'dnd’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/252’ in family 'dnd’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/251’ in family 'dnd’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/BV1’ in family 'dnd’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/202’ in family 'dnd’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] db.c: Unable to find key ‘SIP/201’ in family 'dnd’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'QueueStatus’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Status’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'ZapShowChannels’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'MailboxStatus’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'MailboxStatus’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'MailboxStatus’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'MailboxStatus’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:50 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:51 DEBUG[3894] manager.c: Manager received command 'MailboxCount’
Feb 14 13:49:52 DEBUG[2747] chan_sip.c: Auto destroying call '2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’
Feb 14 13:49:52 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:49:52 DEBUG[3894] manager.c: Manager received command 'Command’
Feb 14 13:50:08 DEBUG[2747] chan_sip.c: Scheduled a registration timeout for sip.broadvoice.com id #8628
Feb 14 13:50:08 DEBUG[2747] chan_sip.c: Stopping retransmission on ‘2b1020d73b5ac10e726747ca33f6f913@127.0.0.1’ of Request 3118: Match Found
Feb 14 13:50:08 DEBUG[2747] chan_sip.c: Registration successful
Feb 14 13:50:08 DEBUG[2747] chan_sip.c: Cancelling timeout 8628
Feb 14 13:50:08 DEBUG[2747] chan_sip.c: Cancelling timeout 8628


#6

well, this looks bizarre. dunno. i remember a couple of threads recently here about getting broadvoice to work…


#7

thnx for your help…

if anyone has any suggestions please reply… i’ve checked all the settings and they seem right… but i must be missing something …


#8

[quote=“compuworld”]thnx for your help…

if anyone has any suggestions please reply… i’ve checked all the settings and they seem right… but i must be missing something …[/quote]

I have an identical configuration running with no problem (SIP using broadvoice and SIP deskphone). BTW I did not have to open any ports on my NAT/router in order to make this work. I also have dyndns.

Can you provide the SIP.CONF area that defines the incoming and outgoing SIP service and also the [from-pstn] context.?