Incoming call issue

Asterisk Asterisk Support
1

Hello everyone

I have an trunk setup with voip.ms and using Freepbx gui, trunk status indicates that the trunk is up and able to register with the provider.

I have setup incoming/outbound call routes, I’m able to make outbound calls.
I have also created an inbound route any DID /CID forwarded to single extension

the only issue I have been battling with is incoming calls , I have a DID setup with voice.ms, and every time I dial the number, I hear silence for 2 -3 seconds and then I get “call ended” on my cell phone.

I have the following ports forwarded to my pbx 5060 5038 10001-20000

I can’t see any incoming calls in the logs, and It doesn’t even rings all my extension

how can I determine if this is an issue with my pbx? or an issue with the provider?

your help is highly appreciated.

Thank you

2

I have voip.ms running fine with IAX2. I qualify frequently so that it keeps the port open on my router. They might not like that.

—Chris

3

I use voip.ms an it works fine. If you see nothing at all in the Asterisk log, then the call is not reaching Asterisk. Do you have a register statement in sip.conf? What does “sip show registry” show? (Assuming you are using sip and not iax. If you are using iax then you need to open port 4569.)

Ian