Hi all,
I tried searching, but never really hit on anything that fully answered my questions, although I did find out some good information along the way.
Basically, here is what I have and what I would like to do.
I am in charge of setting this up for a small business,
I have 4 landlines (or really 1 landline with 4 lines i guess).
I would like to set it up so that when someone calls, first they are greeted with an automated message, then it rings through to us so we can answer it. I would also like the calls to automatically be recorded.
Should be fairly simple I imagine, and eventually I would like to implement a system where they press different numbers for different options, before it sends the call through to a real person.
I cannot use anything that requires internet access, as the internet here goes down too often.
From what I understand, I need a dedicated computer running Linux (which I can manage), and need to purchase a card from Digium to run the lines through. After that I just need to create the code for everything.
So, which card would work best for such a project? And does what I laid out seem like the best route to take to accomplish this? Any help would be greatly appreciated.