MixMonitor Sync Issue

Hi,

I’m experiencing an odd sync issue with recorded calls using MixMonitor. The two legs of the call start off in sync with each other, but the timing quickly becomes out of sync, even for short calls, of less than 3 minutes. There is no Zap device on the box and Asterisk is configured to use internal timing.

Has anyone else experienced this? Or know of a solution?

Thanks.

what version of asterisk are you running? I assume it’s prior to 1.4.25…

Hi,

Yes, version 1.4.21.2. We have about 10 installations using this version, but this is the only box that experiences the issue. It is the only one without a Zap device.

Is this a known issue prior to 1.4.25?

Thanks.

yes, it is a known and corrected issue. There was at least one release, maybe two which had some pretty big audio_hooks regressions. they are corrected in most recent 1.4… i use it all the time.

Looks like an upgrade is in order then. Many thanks for the info. Much appreciated.