Simply put, I want to log the keypresses a user takes while navigating a menu to find what they want during a call.
The idea being that I can make the menus more user friendly. So let’s say we have 3 menus 3 deep with an option of “*” to leave a message, let’s say they selected option 1 then option 3 then option 2 and then left a message, I just want to append to a simple plain text file something like:
I can write to files, I can set, get and append to variables. In other words, I could do this the hard way by reading and then appending to a variable and then doing a “file” write on a hangup action, but one thing I’ve learnt with Asterisk is that if I cobble something together, 30 minutes later I find a built in function that does it in one line!
However, this one has eluded me, so suggestions are welcome! Thanks.