IVR options to be played to the caller

Asterisk Asterisk Support
1

Hi all. We would want to make an outbound call to a phone number from a VOIP/softphone which would then play the options back to the VOIP/softphone (i.e. act as an IVR) after the call is answered. Please let me know the asterisk dialplan for this. I have tried this functionality but the options are played to the callee rather than to the caller. Any help with regards to this is really appreciated.

2

In general, all you can expect from a peer support forum is hints as to which dialplan applications to use, not the complete design of a solution.

However, I am having difficult understanding the requirement. It seems to be that the IVR is being provided by the B side of the call, in which case this is a completely normal call to Asterisk.

3

As @david551 eluded to, you’re probably looking for the BackGround() command. The IVR is easy for inbound calls, much harder for outbound.

I wrote a use case that includes a static IVR using Background(), you can find it here.

Hope it helps!