Being to new & Stuck to Asterisk I want some one to help me out.
I have an running Asterisk 1.6 box and now i need to add another number into it say like (513 Series). Also the scene is as below-
There are 4incoming Ext# . Means whenever I customer is calling the number then he will be asked for any of the 4options (Dubbed message) and then it will be transferred to 4 Incoming ext(whichever is selected) and then to individual cell phone number like this
Customer Calls-> Options to be selected-> going to selected ext-> transferred to individual Cell number
There are 4 Incoming and 4 persons cell number
there are 4 other ext# only which are allowed to make the outbound calls.
I am not having idea about the IVR and Dial Plans. Can any one suggests some of it.
Help is Appreciated .