Hi All,
I am trying to setup an “outbound IVR”.
I have problems with the calls.
I drop a file in the outgoing folder
test.call
Channel: Local/993284486408@from-internal
Callerid: 0240709019
MaxRetries: 5
RetryTime: 300
WaitTime: 45
Context: outboundmsg1
Extension: s
Priority: 1
I receive the call, but nothing will be played and the call hungs immediatly.
(the trunk is set up to use 99|.)
here the asterisk log and the dialplan.
Any help will be really appreciated.
(NOTE: we are searching a part time programmer and we can offer a “short contract” to set up the IVR demo)
Here the files:
dialplan:
############################################################################
; Prova IVR outbound
; ############################################################################
[outboundmsg1]
exten => s,1,DigitTimeout,5 ; Set Digit Timeout to 5 seconds
exten => s,2,ResponseTimeout,10 ; Set Response Timeout to 10 seconds
exten => s,3,Answer
exten => s,4,Wait(1)
exten => s,5,Background(1-for-am-2-for-pm) ; "play outbound msg"
exten => s,6,Background(1-for-am-2-for-pm) ; "Press 1 to replay or 2 to acknowledge receiving this message"
exten => 1,1,Goto(s,5) ; replay message
exten => 2,1,Goto(msgack,s,1) ; acknowledge message
exten => t,1,Playback(1-for-am-2-for-pm)
exten => t,2,Hangup
Log:
– Attempting call on Local/993284486408@from-internal for s@outboundmsg1:1 (Retry 6)
– Executing [993284486408@from-internal:1] Macro(“Local/993284486408@from-i nternal-6bca,2”, “dialout-trunk|3|3284486408||”) in new stack
– Executing [s@macro-dialout-trunk:1] Set(“Local/993284486408@from-internal -6bca,2”, “DIAL_TRUNK=3”) in new stack
– Executing [s@macro-dialout-trunk:2] Set(“Local/993284486408@from-internal -6bca,2”, “DIAL_NUMBER=3284486408”) in new stack
– Executing [s@macro-dialout-trunk:3] Set(“Local/993284486408@from-internal -6bca,2”, “ROUTE_PASSWD=”) in new stack
– Executing [s@macro-dialout-trunk:4] GotoIf(“Local/993284486408@from-inter nal-6bca,2”, “1?noauth”) in new stack
– Goto (macro-dialout-trunk,s,6)
– Executing [s@macro-dialout-trunk:6] GotoIf(“Local/993284486408@from-inter nal-6bca,2”, “0?disabletrunk|1”) in new stack
– Executing [s@macro-dialout-trunk:7] Set(“Local/993284486408@from-internal -6bca,2”, “_NODEST=”) in new stack
– Executing [s@macro-dialout-trunk:8] Set(“Local/993284486408@from-internal -6bca,2”, “DIAL_TRUNK_OPTIONS=tr”) in new stack
– Executing [s@macro-dialout-trunk:9] Set(“Local/993284486408@from-internal -6bca,2”, “GROUP()=OUT_3”) in new stack
– Executing [s@macro-dialout-trunk:10] Macro(“Local/993284486408@from-inter nal-6bca,2”, “user-callerid|SKIPTTL”) in new stack
– Executing [s@macro-user-callerid:1] NoOp(“Local/993284486408@from-interna l-6bca,2”, “user-callerid: 0240709019”) in new stack
– Executing [s@macro-user-callerid:2] Set(“Local/993284486408@from-internal -6bca,2”, “AMPUSER=0240709019”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“Local/993284486408@from-inter nal-6bca,2”, “1?report”) in new stack
– Goto (macro-user-callerid,s,13)
– Executing [s@macro-user-callerid:13] NoOp(“Local/993284486408@from-intern al-6bca,2”, “TTL: ARG1: SKIPTTL”) in new stack
– Executing [s@macro-user-callerid:14] GotoIf(“Local/993284486408@from-inte rnal-6bca,2”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,23)
– Executing [s@macro-user-callerid:23] NoOp(“Local/993284486408@from-intern al-6bca,2”, “Using CallerID “” <0240709019>”) in new stack
– Executing [s@macro-dialout-trunk:11] Macro(“Local/993284486408@from-inter nal-6bca,2”, “record-enable|0240709019|OUT”) in new stack
– Executing [s@macro-record-enable:1] GotoIf(“Local/993284486408@from-inter nal-6bca,2”, “0?2:4”) in new stack
– Goto (macro-record-enable,s,4)
– Executing [s@macro-record-enable:4] AGI(“Local/993284486408@from-internal -6bca,2”, “recordingcheck|20080121-224259|1200951779.89”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20080121-224259|1200951779.89: No AMPUSER db entry for 02407090 19. Not recording
– AGI Script recordingcheck completed, returning 0
– Executing [s@macro-record-enable:5] NoOp(“Local/993284486408@from-interna l-6bca,2”, “No recording needed”) in new stack
– Executing [s@macro-dialout-trunk:12] GotoIf(“Local/993284486408@from-inte rnal-6bca,2”, “0?skipoutcid”) in new stack
– Executing [s@macro-dialout-trunk:13] Set(“Local/993284486408@from-interna l-6bca,2”, “DIAL_TRUNK_OPTIONS=”) in new stack
– Executing [s@macro-dialout-trunk:14] Macro(“Local/993284486408@from-inter nal-6bca,2”, “outbound-callerid|3”) in new stack
– Executing [s@macro-outbound-callerid:1] GotoIf(“Local/993284486408@from-i nternal-6bca,2”, “0?start”) in new stack
– Executing [s@macro-outbound-callerid:2] Set(“Local/993284486408@from-inte rnal-6bca,2”, “REALCALLERIDNUM=0240709019”) in new stack
– Executing [s@macro-outbound-callerid:3] NoOp(“Local/993284486408@from-int ernal-6bca,2”, “REALCALLERIDNUM is 0240709019”) in new stack
– Executing [s@macro-outbound-callerid:4] GotoIf(“Local/993284486408@from-i nternal-6bca,2”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,9)
– Executing [s@macro-outbound-callerid:9] Set(“Local/993284486408@from-inte rnal-6bca,2”, “USEROUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:10] Set(“Local/993284486408@from-int ernal-6bca,2”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:11] Set(“Local/993284486408@from-int ernal-6bca,2”, “TRUNKOUTCID=0240709019”) in new stack
– Executing [s@macro-outbound-callerid:12] GotoIf(“Local/993284486408@from- internal-6bca,2”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,16)
– Executing [s@macro-outbound-callerid:16] GotoIf(“Local/993284486408@from- internal-6bca,2”, “0?usercid”) in new stack
– Executing [s@macro-outbound-callerid:17] Set(“Local/993284486408@from-int ernal-6bca,2”, “CALLERID(all)=0240709019”) in new stack
– Executing [s@macro-outbound-callerid:18] GotoIf(“Local/993284486408@from- internal-6bca,2”, “1?report”) in new stack
– Goto (macro-outbound-callerid,s,22)
– Executing [s@macro-outbound-callerid:22] NoOp(“Local/993284486408@from-in ternal-6bca,2”, “CallerID set to “” <0240709019>”) in new stack
– Executing [s@macro-dialout-trunk:15] GotoIf(“Local/993284486408@from-inte rnal-6bca,2”, “1?nomax”) in new stack
– Goto (macro-dialout-trunk,s,17)
– Executing [s@macro-dialout-trunk:17] AGI(“Local/993284486408@from-interna l-6bca,2”, “fixlocalprefix”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
– AGI Script fixlocalprefix completed, returning 0
– Executing [s@macro-dialout-trunk:18] Set(“Local/993284486408@from-interna l-6bca,2”, “OUTNUM=3284486408”) in new stack
– Executing [s@macro-dialout-trunk:19] Set(“Local/993284486408@from-interna l-6bca,2”, “custom=SIP/caller 0240709019”) in new stack
– Executing [s@macro-dialout-trunk:20] GotoIf(“Local/993284486408@from-inte rnal-6bca,2”, “1?gocall”) in new stack
– Goto (macro-dialout-trunk,s,24)
– Executing [s@macro-dialout-trunk:24] GotoIf(“Local/993284486408@from-inte rnal-6bca,2”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:25] Dial(“Local/993284486408@from-intern al-6bca,2”, “SIP/caller 0240709019/3284486408|300|”) in new stack
– Called caller 0240709019/3284486408
– SIP/caller 0240709019-097d7968 is making progress passing it to Local/993 284486408@from-internal-6bca,2
– SIP/caller 0240709019-097d7968 answered Local/993284486408@from-internal- 6bca,2
> Channel Local/993284486408@from-internal-6bca,1 was answered.
== Spawn extension (outboundmsg1, s, 1) exited non-zero on ‘Local/993284486408 @from-internal-6bca,1’
== Spawn extension (macro-dialout-trunk, s, 25) exited non-zero on ‘Local/9932 84486408@from-internal-6bca,2’ in macro ‘dialout-trunk’
== Spawn extension (macro-dialout-trunk, s, 25) exited non-zero on ‘Local/9932 84486408@from-internal-6bca,2’
– Executing [h@macro-dialout-trunk:1] Macro(“Local/993284486408@from-intern al-6bca,2”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] ResetCDR(“Local/993284486408@from-intern al-6bca,2”, “w”) in new stack
– Executing [s@macro-hangupcall:2] NoCDR(“Local/993284486408@from-internal- 6bca,2”, “”) in new stack
– Executing [s@macro-hangupcall:3] GotoIf(“Local/993284486408@from-internal -6bca,2”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,6)
– Executing [s@macro-hangupcall:6] GotoIf(“Local/993284486408@from-internal -6bca,2”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] GotoIf(“Local/993284486408@from-internal -6bca,2”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,11)
– Executing [s@macro-hangupcall:11] Hangup(“Local/993284486408@from-interna l-6bca,2”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘Local/9932844 86408@from-internal-6bca,2’ in macro ‘hangupcall’
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘Local/9932844 86408@from-internal-6bca,2’