Incoming call on Zapata (land line) to SIP line

Is it possible to take calls on a land line and then tell Asterisk to transfer them to a SIP line when delivering it to an agent, thus freeing up the land line? If not, I’ll have to think of another question to ask to figure out a way to do this :smile:

Thanks.

I don’t think you would be able to convert your ‘land line’ call into a SIP call… at least not without calling the person back.

Damn. Guess we’ll have to buy an extra SIP trunk then.

by accepting the call on PSTN and then (somehow) transferring it? why not just forward the PSTN number to a VOIP number?

That’s what we’ll have to do, but then we lose that line so we’ll have to order another SIP line. I wonder if the carrier (Verizon) can forward our number to 3 different numbers :astonished:

Thanks for the help, though :smile:

why do you need multiple sip numbers? one number can field as many simultaneous calls as your provider will allow… only caveat is that your pstn provider has to set up the number to allow more than one call to be forwarded at a time (i think the telco-speak for this is ‘paths’).

Currently, we have 2 SIP lines and 2 land lines (1 is currently controlled by *), we wanted and assumed, blindly, that if they called in on land line that we could transfer them over to a SIP trunk and free up the line. If we forward our number to bandwidth.com’s SIP trunks, then we’ll lose a line and will need to replace it with another SIP trunk, if that makes sense. We’re going to have a total of 4 lines, where the 4th line is fax (incoming/outgoing, not monitored by *) and VM only (failover if all other 3 lines are busy). The problem is going to be how to determine whether or not it’s a fax or someone that wants to leave a message. I remember calling up some place and received a message, “Please press 1 to leave a message, otherwise, start sending your fax now”, so I think it’s possible. I might need another thread for this subject matter :smile:

Thanks.

there is no such thing as ‘a sip line’. you have a sip trunk, but you seem to think only one call at a time can traverse it (that’s certainly the impression i am getting from what you are saying). some providers may enforce this, but that would be an administrative thing, not a protocol requirement.

We only bought 2 sip trunks, so I guess we can only accept 2 calls on those trunks/lines. I use trunks/lines synonymously. If those two trunks are full, then the next person that calls would get a busy signal.

different people/vendors use it differently. if bandwidth.com is really charging you $25/month for a sip trunk that only allows one call at a time, you are being ripped off, IMO.

Every other place we looked was the same. You pay 20-30 per SIP trunk. If SIP trunks could receive 100 calls at the same time, why would people buy more than 1? I don’t think I understand what’s going on here. :blush:

i know at least one reputable provider (voicepulse connect) that allows 4 channels per connection. it doesn’t have to be a huge number like 100.

Hmm, I’ll have to look into this then. Thanks for the heads up. We’re still under the 30 day guarantee thing. Bandwidth.com gave us 2 phone numbers that point to our * box. I haven’t tried calling the same number while someone is taking a call on it.

they really should have set this up as some sort of hunt group (maybe they did?)

Well, I dialed one of our numbers 4 times and all 4 hit the * box, so that’s great news. We might have 8 ‘lines’ and not even know it! This is huge!

curious to see how many calls you can get. be funny if you didn’t need the 2nd trunk :smile:

Only have 4 lines to test it with, I don’t have my cellphone here.

Seems it was a mixup with Bandwidth.com. 1 call per channel. Voice Pulse is not unlimited, though, Bandwidth.com is. I think that’s why we went with them.

  1. what do you mean ‘1 call per channel’? I thought you just proved you could call multiple times to the same number?

  2. voicepulse connect IS unlimited for inbound calls. i thought inbound was your concern, no?

  1. what do you mean ‘1 call per channel’? I thought you just proved you could call multiple times to the same number?

  2. voicepulse connect IS unlimited for inbound calls. i thought inbound was your concern, no?