How to Disable Queue Retry

Asterisk Asterisk Support
1

Hi all,

I have one queue and it have one agents. I want to do ; if agent doesn’t answer the call in 20 sec. The call quit queue.

Example:
exten => 1,1,Answer()
same => n,Queue(test) ;wait 20 sec.
same => n,NoOp(Agent doesn’t answer)

2

Set an appropriate timeout.

3

I set timeout = 20 in queues.conf but after te 20 sec. Playback announce not go to next step

4

https://wiki.asterisk.org/wiki/display/AST/Asterisk+15+Application_Queue

Argument 5.