How to Build a Dialer on Asterisk for Call Center Solution

Asterisk Asterisk General
1

Hello,

I want to build a Dialer with outbound and inbound call feature. Can anyone guide me on how to build a dialer for Bulk Call Origination on asterisk ?

2

You could check the source code to existing solutions like vicidial , or you can start from scratch, the easiest way for me personally is using AMI originate command & PHP MYSQL

3

[quote=“amitiyer”]Hello,

I want to build a Dialer with outbound and inbound call feature. Can anyone guide me on how to build a dialer for Bulk Call Origination on asterisk ?[/quote]

Take a look at goautodial or vicidial if you need a free opensource solution using asterisk for fast implementation . But If you want to write yourself AMI is the best method but you can use other methods like using call files ( It is simple as creating a file and copy to appropriate folder but hard to implement a complete solution with that