Asterisk Predictive Dialer

Asterisk Asterisk General
1

Hi everyone,

I searched the net for informations on building a dialer based on Asterisk: but unfortunately, only I get commercial softs and a lot of adddddddddddds. But, the most important for me is to build my own dialer, I want to discover the functionalities of my Asterisk, how to use AMI, AGI, call files…

So Can anyone help me on this? even by guiding me to the right road:
– I’m using Asterisk 13.4: the only way that I tested is dialing using “Call files”. Is there another new way to originate calls? or this is the best way ?
– If this is the best/only way, Can anyone guide me to some good tutorial ?

Please I need some advices.
And thanks.

2

The well known open source one is on the first page of Google results. For requests for tuition, please use the Biz and Jobs forum.

3

you can also use AMI to originate calls (asterisk management interface)

4

Thanks for your answers,

Using AMI (or even call files): is there a limit for originating “simultaneous calls”, I mean in the number of parallel calls ?

And which is the best ?

5

there is no practical limit - it will depend on the cpu load (mostly, codec translation when required and recorded message delivery), but a fairly basic server (i3, 4gb ram) can handle easily 100 calls or more

ami gives more control over whats happening, call file is simpler

6

Hi,
thanks for that. Now if I’m familiar with “php” coding, using AMI to originate calls still the best (not the AGI or something else might be)?

7

Hi,
Now I started coding my php scripts. As you suggested, I did choose originating calls using AMI.
As I’m really a beginner I tested first of all making call with “originate” Action of AMI: It’s really great and it gives so many details related to originated call.

But I want some help:

  • how can I originate simultaneous calls ? because "originate " action can initiate one call and I must wait for it to finish to launch another one ? And if I use “async=true” option as suggested in some websites, I loose logs and call traces. So what you suggest ?

  • And for tracing calls, I’m really lost: I can get the response of the "Originate "/ “Status” Action but I get a lot of data but not a specific adjectives/codes describing really the state of the call (ring/ringing/busy/failed …) or even the causes of the failure when the call fails ???
    So please can you guide me about this ?

And thanks .