How do I check voicemail remotely?


#1

I do not use any IVR at this time, but it appears I might have to?? Right now the incoming calls ring my extension then go to voicemail like they should when nobody answers. I’d like to be able to press a key during the voicemail greeting and transfer into my voicemailbox to check messages. How do I do this?


#2

Make an “o”(the letter) or “a” extension in the same context. During the voicemail greeting instructions, you can press “0”(the number) and it will go to the “o” extension. If you press “*” it will jump to the “a” extension. Use which ever you like.


#3

Perfect!! Works great! Thanks for the help!


#4

Is there any reason why I hear “I’m sorry I did not understand your response” when I press “0”? Afther that * hangs up.

This is how ectensions.conf looks like

[fxo4]
exten => s,1,Dial(SIP/214,20,tw)
exten => s,2,Answer
exten => s,3,VoiceMail,u214
;exten => s,4,Congestion
exten => s,4,Hangup
exten => s,102,Answer
exten => s,103,VoiceMail,b214
;exten => s,104,Congestion
exten => s,104,Hangup

exten => o,1,Ringing
exten => o,2,Wait(2)
exten => o,3,VoicemailMain

-- Executing Dial("Zap/4-1", "SIP/214|20|tw") in new stack

– Called 214
– SIP/214-17d3 is ringing
– Nobody picked up in 20000 ms
– Executing Answer(“Zap/4-1”, “”) in new stack
– Executing VoiceMail(“Zap/4-1”, “u214”) in new stack
– Playing ‘vm-theperson’ (language ‘en’)
– Playing ‘digits/2’ (language ‘en’)
– Playing ‘digits/1’ (language ‘en’)
– Playing ‘digits/4’ (language ‘en’)
– Playing ‘vm-isunavail’ (language ‘en’)
– Playing ‘vm-intro’ (language ‘en’)
– Playing ‘vm-sorry’ (language ‘en’)
– Executing Hangup(“Zap/4-1”, “”) in new stack
== Spawn extension (fxo4, s, 4) exited non-zero on ‘Zap/4-1’
– Hungup ‘Zap/4-1’


#5

For the “o”, “h”, “a”, etc. types you don’t need a whole dialplan. just

exten a,1,VoicemailMain

or

exten o,1,VoicemailMain

That’s all. No need for the ringing and stuff.


#6

[quote=“gsmackay”]For the “o”, “h”, “a”, etc. types you don’t need a whole dialplan. just

exten a,1,VoicemailMain

or

exten o,1,VoicemailMain

That’s all. No need for the ringing and stuff.[/quote]

Now I have this dialplan (below) and # works (i sepuse for a) but 0 doesn’t work. Strange. I call from Hrandstream Budgetone 102.
At least # works :wink:

[fxo4]
exten => s,1,Dial(SIP/214,20,tw)
exten => s,2,Answer
exten => s,3,VoiceMail,u214
exten => s,4,Hangup
exten => s,102,Answer
exten => s,103,VoiceMail,b214
exten => s,104,Hangup

exten => o,1,VoicemailMain
exten => a,1,VoicemailMain