I have a user who wants all calls to go to his cell phone after 3 rings. He only wants to check 1 voicemail. This way whenever someone calls into him, they get him at the desk or after 3 rings it goes to his cell phone, and if he is unreachable it goes to his nextel voicemail.
Right now his extension (200) is set to ALWAYS call forward to go to a ring group (201). The ring group is set on RING ALL and calls his extension (202) and his cell phone (set to ring for 60 seconds). Only the 202 extension is setup on his Linksys VOIP, so he cant screw anything up.
Now my problem is when an outside user calls into his extension 200, it rings at his desk and his cell phone, but after 15 second the user hears a fast busy tone.
I am stuck here. I know the general setting “Number of seconds to ring phones before sending callers to voicemail” is set to 17 seconds, for all the other users in our office.
Does anyone have any suggestions or help in doing this? I will do something else if need be, but I am stuck here. Please help.
Thank you in advance for your help