I am working in a call center and we are running Asterisk 1.2.16 on gentoo box… some days agao my boss asked me that he want to monitor live calls… i have heard about chanspy so i said to him “OK”…
now coming to problem… i have configured chanspy extension perfectly in extensions.conf which looks like
so whenever i dial 520 i got connected to some agent’s call and all most all thing works fine, i can continue to next calls orderly…but after around 5 minutes there became a storm of voice breakage in all agent’s calls and voice go robotic…
i found the error in cli which is like…
-- Accepting AUTHENTICATED call from 192.168.1.22: > requested format = gsm, > requested prefs = (), > actual format = gsm, > host prefs = (gsm), > priority = mine -- Executing ChanSpy("IAX2/b6-37", "IAX2|bq") in new stack == Spying on channel IAX2/<source ip>:4569-7 -- Registered IAX2 'nabeel' (AUTHENTICATED) at 192.168.1.101:4569 Dec 11 18:42:26 ERROR: channel.c:1209 queue_frame_to_spies: Translation to slin failed, dropping frame for spies Dec 11 18:42:26 ERROR: channel.c:1209 queue_frame_to_spies: Translation to slin failed, dropping frame for spies
Can Anybody help me out…what is the issue? and what should resolve it.???
Thanks in Advance!