Generating a COMPLETEAGENT event in queue_log using the AMI

Asterisk Asterisk APIs
1

Hi,

Is it possible for the queue application to generate a “COMPLETEAGENT” event in the queue_log if I hangup the agent’s channel using the AMI hangup command? It seems that hanging up either the [channel] or [destchannel] in the AgentConnect event both result in a “COMPLETECALLER” in the queue_log.

Is there any other way to force an “agent” hangup?

Thanks,
Ian

2

Howdy! Welcome to the forums.

Have you considered the Asterisk QueueLog() application for generating arbitrary events in to the queue log ?

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