Here is the issue we have lately.
Seems like accidentaly we created the following “rule”: When someone calls and there is need of forwarding this call to another extension, then the forwarded number isnt shown.
Instead, it is shown the extension that forwarded the call.
Example (due to make it clearer, since english is not my native language.
External call by 001.12345679 calls.
The extension 201 receives the call.
Then extension 201 wants to forward the call to extension 202.
202 receives the call, but instead of seeing 001.12345679, it sees 201.
Could someone advice how to solve this? It was working perfectly for years, but seems like we accidentally broke it.
Thanks in advance!