I’m losing my mind over this! Broadvoice support can’t help, I can’t track down the problem. The trunk is registered, I’m accepting inbound calls, but my local asterisk server is issuing a “Forbidden” response, preventing any outbound calls from even reaching Broadvoice, although we are pinging each other fine. And the configuration worked one day and then died the next.
Furthermore, I’ve wavered back and forth between a HANGUPCAUSE=21 and HANGUPCAUSE=18, with a emphasis on the former.
show sip peers yields 2 peers responding OK
PEER DETAILS
username=8436363398
host=206.15.130.13
type=friend
trustrpid=yes
sendrpid=yes
qualify=yes
nat=no
insecure=very
canreinvite=nonat
disallow=all
allow=ulaw&g729
dtmfmode=rfc2833
And that was after bouncing between Broadvoice techs and the best advice the internet has to offer (forums, voip-info, asterisk docs, etc)
I can’t find the problem for the life of me, and the only other forum I could find on a similar issue was a dead end.
I’m stumped. I’m attaching my asterisk log output during an outbound call on one of two near identical trunks (server in Boston and another in LA, with same log output).
If anyone cares to take a look and let me know if I’m doing something stupid, I’d appreciate it!
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:1] Set(“SIP/6-00000000”, “AMPUSER=6”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:2] GotoIf(“SIP/6-00000000”, “0?report”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:3] ExecIf(“SIP/6-00000000”, “1?Set(REALCALLERIDNUM=6)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:4] Set(“SIP/6-00000000”, “AMPUSER=6”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:5] Set(“SIP/6-00000000”, “AMPUSERCIDNAME=Logan”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/6-00000000”, “0?report”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:7] Set(“SIP/6-00000000”, “AMPUSERCID=6”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:8] Set(“SIP/6-00000000”, “CALLERID(all)=“Logan” <6>”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:9] ExecIf(“SIP/6-00000000”, “0?Set(CHANNEL(language)=)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:10] GotoIf(“SIP/6-00000000”, “1?continue”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-user-callerid,s,19)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:19] Set(“SIP/6-00000000”, “CALLERID(number)=6”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:20] Set(“SIP/6-00000000”, “CALLERID(name)=Logan”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-user-callerid:21] NoOp(“SIP/6-00000000”, “Using CallerID “Logan” <6>”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [9199238123@from-internal:2] NoOp(“SIP/6-00000000”, “Calling Out Route: All”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [9199238123@from-internal:3] Set(“SIP/6-00000000”, “MOHCLASS=default”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [9199238123@from-internal:4] Set(“SIP/6-00000000”, “_NODEST=”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [9199238123@from-internal:5] Macro(“SIP/6-00000000”, “record-enable,6,OUT,”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-record-enable:1] GotoIf(“SIP/6-00000000”, “1?check”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-record-enable,s,4)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-record-enable:4] ExecIf(“SIP/6-00000000”, “0?MacroExit()”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-record-enable:5] GotoIf(“SIP/6-00000000”, “0?Group:OUT”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-record-enable,s,15)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-record-enable:15] GotoIf(“SIP/6-00000000”, “0?IN”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-record-enable:16] ExecIf(“SIP/6-00000000”, “1?MacroExit()”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [9199238123@from-internal:6] Macro(“SIP/6-00000000”, “dialout-trunk,2,9199238123,”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:1] Set(“SIP/6-00000000”, “DIAL_TRUNK=2”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/6-00000000”, “0?sub-pincheck,s,1”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:3] GotoIf(“SIP/6-00000000”, “0?disabletrunk,1”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:4] Set(“SIP/6-00000000”, “DIAL_NUMBER=9199238123”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:5] Set(“SIP/6-00000000”, “DIAL_TRUNK_OPTIONS=tr”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:6] Set(“SIP/6-00000000”, “OUTBOUND_GROUP=OUT_2”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:7] GotoIf(“SIP/6-00000000”, “0?nomax”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:8] GotoIf(“SIP/6-00000000”, “0?chanfull”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:9] GotoIf(“SIP/6-00000000”, “0?skipoutcid”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:10] Set(“SIP/6-00000000”, “DIAL_TRUNK_OPTIONS=”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:11] Macro(“SIP/6-00000000”, “outbound-callerid,2”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:1] ExecIf(“SIP/6-00000000”, “0?Set(CALLERPRES()=)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:2] ExecIf(“SIP/6-00000000”, “1?Set(REALCALLERIDNUM=6)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:3] GotoIf(“SIP/6-00000000”, “1?normcid”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-outbound-callerid,s,6)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:6] Set(“SIP/6-00000000”, “USEROUTCID=<8436363398>”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:7] Set(“SIP/6-00000000”, “EMERGENCYCID=8436363398”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:8] Set(“SIP/6-00000000”, “TRUNKOUTCID=<8436363398>”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:9] GotoIf(“SIP/6-00000000”, “1?trunkcid”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-outbound-callerid,s,12)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:12] ExecIf(“SIP/6-00000000”, “1?Set(CALLERID(all)=<8436363398>)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:13] ExecIf(“SIP/6-00000000”, “1?Set(CALLERID(all)=<8436363398>)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:14] ExecIf(“SIP/6-00000000”, “0?Set(CALLERID(all)=)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/6-00000000”, “0?Set(CALLERPRES()=prohib_passed_screen)”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:12] GosubIf(“SIP/6-00000000”, “0?sub-flp-2,s,1”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:13] Set(“SIP/6-00000000”, “OUTNUM=9199238123”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:14] Set(“SIP/6-00000000”, “custom=SIP/Broadvoice”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:15] ExecIf(“SIP/6-00000000”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default))”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:16] Macro(“SIP/6-00000000”, “dialout-trunk-predial-hook,”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/6-00000000”, “”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:17] GotoIf(“SIP/6-00000000”, “0?bypass,1”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/6-00000000”, “0?customtrunk”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:19] Dial(“SIP/6-00000000”, “SIP/Broadvoice/9199238123,300,”) in new stack
May 28 14:02:46 VERBOSE [6102] netsock2.c:
== Using SIP RTP TOS bits 184
May 28 14:02:46 VERBOSE [6102] netsock2.c:
== Using SIP RTP CoS mark 5
May 28 14:02:46 VERBOSE [6102] app_dial.c:
– Called SIP/Broadvoice/9199238123
May 28 14:02:46 WARNING [5856] chan_sip.c:
Received response: “Forbidden” from '“8436363398” sip:8436363398@64.253.17.237;tag=as02e0f0de’
May 28 14:02:46 VERBOSE [6102] app_dial.c:
== Everyone is busy/congested at this time (1:0/0/1)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:20] NoOp(“SIP/6-00000000”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s@macro-dialout-trunk:21] Goto(“SIP/6-00000000”, “s-CHANUNAVAIL,1”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“SIP/6-00000000”, “RC=21”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“SIP/6-00000000”, “21,1”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-dialout-trunk,21,1)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [21@macro-dialout-trunk:1] Goto(“SIP/6-00000000”, “continue,1”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-dialout-trunk,continue,1)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [continue@macro-dialout-trunk:1] GotoIf(“SIP/6-00000000”, “1?noreport”) in new stack
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Goto (macro-dialout-trunk,continue,3)
May 28 14:02:46 VERBOSE [6102] pbx.c:
– Executing [continue@macro-dialout-trunk:3] NoOp(“SIP/6-00000000”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks”) in new stack