HELP A NEWBIE - Asterisk@home + broadvoice... need help


#1

Hello Guys,

I’m somewhat of a newbie and am desperately seeking for some help…

I’ve managed to get asterisk up and running on my server, and signed up with a broadvoice account…

I’m having no problem dialing and communicating between extensions, but whenever anyone tries to call my broadvoice account, they are greeted by no ring or anything, but rather simply a direct to voicemail…

Also, the most annoying is when I try to place an outside call…

At that point, if the call is to a regular phone number, I’ll get a message asking me to enter my password… followed by pound…

Any idea, how I can resolve this issue? I feel like i’m very close to getting this thing working, but I’m pretty frustrated because I don’t know what to edit or change at this point…

Below is my configurational files…
+++++++++++++++++++++++++++++++++++++

; Note: If your SIP devices are behind a NAT and your Asterisk
; server isn’t, try adding “nat=1” to each peer definition to
; solve translation problems.

[general]
externip=69.165.XXX.XXX
localnet=192.168.1.105/255.255.255.0

port = 5060 ; Port to bind to (SIP is 5060)
bindaddr = 0.0.0.0 ; Address to bind to (all addresses on machine)
disallow=all
allow=ulaw
allow=alaw
context = from-sip-external ; Send unknown SIP callers to this context
callerid = Unknown

register => 3055741428@sip.broadvoice.com:MYSECRETPASS:3055741428@sip.broadvoice.com/200

[sip.broadvoice.com]
type=peer
;Enter your closest proxy server
host=proxy.mia.broadvoice.com
fromdomain=sip.broadvoice.com
fromuser=3055741428
secret=MYSECRETPASS
context=from-broadvoice
;Disable canreinvite if you are behind a NAT
canreinvite=no
;Don’t try to authenticate on incoming calls
insecure=very

#include sip_nat.conf
#include sip_custom.conf
#include sip_additional.conf

+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS+++++ EXTENSIONS

; Asterisk Management Portal (AMP)
; Copyright © 2004 Coalescent Systems Inc

; dialparties.agi (sprackett.com/asterisk/)
; Asterisk::AGI (asterisk.gnuinter.net/)
; gsm (ibiblio.org/pub/Linux/utils/ … short.html)
; loligo sounds (loligo.com/asterisk/sounds/)
; mpg123 (voip-info.org/wiki-Asterisk+conf … nhold.conf)

; include extension contexts generated from AMP
#include extensions_additional.conf

; Customizations to this dialplan should be made in extensions_custom.conf
; See extensions_custom.conf.sample for an example
#include extensions_custom.conf

[from-trunk] ; just an alias since VoIP shouldn’t be called PSTN
include => from-pstn

[from-pstn]
include => from-pstn-custom ; create this context in extensions_custom.conf to include customizations
include => ext-did
include => from-pstn-timecheck ; this has to be included otherwise it overrides ext-did

[from-pstn-timecheck]
exten => .,1,Goto(s,1) ; catch-all matching for calls that have DID info (if a DID route hasn’t matched them)
exten => s,1,GotoIf($[${IN_OVERRIDE} = forcereghours]?from-pstn-reghours,s,1:)
exten => s,2,GotoIf($[${IN_OVERRIDE} = forceafthours]?from-pstn-afthours,s,1:)
exten => s,3,GotoIfTime(${REGTIME}|${REGDAYS}||?from-pstn-reghours,s,1:)
exten => s,4,Goto(from-pstn-afthours,s,1)

[from-pstn-reghours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-reghours-nofax,s,1:2) ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9) ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3) ;wait 3 more second to make sure this isn’t a fax before dialing someone
exten => s,8,Goto(ext-local,${INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${INCOMING:4},1)
exten => s,15,Goto(${INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-reghours-nofax]
exten => s,1,SetVar(intype=${INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5) ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${INCOMING:4},1)
exten => s,11,Answer ; answer call before auto attendant
exten => s,12,Wait(1)
exten => s,13,Goto(${INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-afthours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-afthours-nofax,s,1:2) ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${AFTER_INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9) ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3) ;wait 3 more second to make sure this isn’t a fax before dialing someone
exten => s,8,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,15,Goto(${AFTER_INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-afthours-nofax]
exten => s,1,SetVar(intype=${AFTER_INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5) ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,11,Answer ; answer call before auto attendant
exten => s,12,Wait(1)
exten => s,13,Goto(${AFTER_INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

; ############################################################################
; Macros [macro]
; ############################################################################

; Rings one or more extensions. Handles things like call forwarding and DND
; We don’t call dial directly for anything internal anymore.
; ARGS: $TIMER, $OPTIONS, $EXT1, $EXT2, $EXT3, …
; Use a Macro call such as the following:
; Macro(dial,$DIAL_TIMER,$DIAL_OPTIONS,$EXT1,$EXT2,$EXT3,…)
[macro-dial]
exten => s,1,GotoIf($[ “${MACRO_CONTEXT}” = “macro-rg-group” ]?4:2) ; if this is from rg-group, don’t strip prefix
exten => s,2,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?4:3) ; check for ring-group prefix
exten => s,3,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off prefix
exten => s,4,AGI,dialparties.agi
exten => s,5,NoOp(Returned from dialparties with no extensions to call)
exten => s,6,SetVar(DIALSTATUS=BUSY)
exten => s,10,Dial(${ds}) ; dialparties will set the priority to 10 if $ds is not null

; Ring an extension, if the extension is busy or there is no answer send it
; to voicemail
; ARGS: $VMBOX, $EXT
[macro-exten-vm]
exten => s,1,Setvar(FROMCONTEXT=exten-vm)
exten => s,2,Macro(record-enable,${ARG2},IN)
exten => s,3,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${ARG2})
exten => s,4,GotoIf($[${CHANNEL:0:5} = Local]?s-${DIALSTATUS},1) ; if the channel is Local, then do not go to voicemail. This is primarily to avoid vm for call-forwarded extensions in ring groups
exten => s,5,GotoIf($[${ARG1} = novm]?s-${DIALSTATUS},1) ; no voicemail in use for this extension
exten => s,6,NoOp(Sending to Voicemail box ${ARG1})
exten => s,7,Macro(vm,${ARG1},${DIALSTATUS})
exten => s-BUSY,1,NoOp(Extension is reporting BUSY and has no Voicemail)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
exten => _s-.,1,Congestion()

[macro-vm]
exten => s,1,Goto(s-${ARG2},1)
exten => s-BUSY,1,Voicemail(b${ARG1}) ; Voicemail Busy message
exten => s-BUSY,2,Hangup()
exten => _s-.,1,Voicemail(u${ARG1}) ; Voicemail Unavailable message
exten => _s-.,2,Hangup()
exten => o,1,Background(one-moment-please) ; 0 during vm message will hangup
exten => o,2,GotoIf($[“foo${FROM_DID}” = “foo”]?from-pstn,s,1:from-pstn,${FROM_DID},1)
exten => a,1,VoiceMailMain(${ARG1})
exten => a,2,Hangup

; For some reason, if I don’t run setCIDname, CALLERIDNAME will be blank in my AGI
; ARGS: none
[macro-fixcid]
exten => s,1,SetCIDName(${CALLERIDNAME})

; Ring groups of phones
; ARGS: comma separated extension list
; 1 - ringtimer
; 2 - preifx
; 3 - extension list
[macro-rg-group]
exten => s,1,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?3:2) ; check for old prefix
exten => s,2,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off old prefix
exten => s,3,Setvar(RGPREFIX=${ARG2}) ; set new prefix
exten => s,4,SetCIDName(${RGPREFIX}${CALLERIDNAME}) ; add prefix to callerid name
exten => s,5,Setvar(RecordMethod=Group) ; set new prefix
exten => s,6,Macro(record-enable,${MACRO_EXTEN},${RecordMethod})
exten => s,7,Macro(dial,${ARG1},${DIAL_OPTIONS},${ARG3})

;exten => s,1,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?3:2) ; check for old prefix
;exten => s,2,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off old prefix
;exten => s,3,Setvar(RGPREFIX=${ARG2}) ; set new prefix
;;exten => s,4,Noop(${RGPREFIX} ${CALLERIDNAME})
;exten => s,4,SetCIDName(${RGPREFIX}${CALLERIDNAME}) ; add prefix to callerid name
;;exten => s,6,Noop(Dial group ${ARG3})
;exten => s,5,Macro(dial,${ARG1},${DIAL_OPTIONS},${ARG3})

;exten => s,1,Setvar(GRP=${GRP}) ;my original choice of variable GROUP is now overwritten by SetGroup. Copy contents to GRP
;exten => s,2,SetGroup(${CALLERIDNUM})
;exten => s,3,Setvar(FROMCONTEXT=rg-group)
;exten => s,4,SetCIDName(${PRE}${CALLERIDNAME})
;exten => s,5,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${GRP})

;
; Outgoing channel(s) are busy … inform the client
;
[macro-outisbusy]
exten => s,1,Playback(allison7/all-circuits-busy-now)
exten => s,2,Playback(allison7/pls-try-call-later)
exten => s,3,Macro(hangupcall)

; What to do on hangup.
[macro-hangupcall]
exten => s,1,ResetCDR(w)
exten => s,2,NoCDR()
exten => s,3,Wait(5)
exten => s,4,Hangup

[macro-faxreceive]
exten => s,1,SetVar(FAXFILE=/var/spool/asterisk/fax/${UNIQUEID}.tif)
exten => s,2,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,3,rxfax(${FAXFILE})
exten => s,103,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,104,Goto(3)

; dialout and strip the prefix
[macro-dialout]
exten => s,1,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?4) ;check for CID override for exten
exten => s,2,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,3,Goto(6)
exten => s,4,GotoIf($[foo${OUTCID_${ARG1}} = foo]?6) ;check for CID override for trunk
exten => s,5,SetCallerID(${OUTCID_${ARG1}})
exten => s,6,SetVar(length=${LEN(${DIAL_OUT_${ARG1}})})
exten => s,7,Dial(${OUT_${ARG1}}/${ARG2:${length}})
exten => s,8,Congestion
exten => s,108,Macro(outisbusy)

; dialout using default OUT trunk - no prefix
[macro-dialout-default]
exten => s,1,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,2,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?5) ;check for CID override for exten
exten => s,3,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($[foo${OUTCID} = foo]?7) ;check for CID override for trunk
exten => s,6,SetCallerID(${OUTCID})
exten => s,7,Dial(${OUT}/${ARG1})
exten => s,8,Congestion
exten => s,108,Macro(outisbusy)

; dialout using a trunk, using pattern matching (don’t strip any prefix)
; arg1 = trunk number, arg2 = number, arg3 = route password
[macro-dialout-trunk]
exten => s,1,GotoIf($[foo${ARG3} = foo]?3:2)) ; arg3 is pattern password
exten => s,2,Authenticate(${ARG3})
exten => s,3,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,4,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?7) ;check for CID override for exten
exten => s,5,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,6,Goto(9)
exten => s,7,GotoIf($[foo${OUTCID_${ARG1}} = foo]?9) ;check for CID override for trunk
exten => s,8,SetCallerID(${OUTCID_${ARG1}})
exten => s,9,SetGroup(OUT_${ARG1})
exten => s,10,CheckGroup(${OUTMAXCHANS_${ARG1}})
; if we’ve used up the max channels, continue at 109 (n+101)
exten => s,11,SetVar(DIAL_NUMBER=${ARG2})
exten => s,12,SetVar(DIAL_TRUNK=${ARG1})
exten => s,13,AGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,14,SetVar(OUTNUM=${OUTPREFIX_${ARG1}}${DIAL_NUMBER}) ; OUTNUM is the final dial number
exten => s,15,Cut(custom=OUT_${ARG1},:,1) ; Custom trunks are prefixed with "AMP:"
exten => s,16,GotoIf($[${custom} = AMP]?19)
exten => s,17,Dial(${OUT_${ARG1}}/${OUTNUM}) ; Regular Trunk Dial
exten => s,18,Goto(s-${DIALSTATUS},1)

; This is a custom trunk. Substitute $OUTNUM$ with the actual number and rebuild the dialstring
; example trunks: “AMP:CAPI/XXXXXXXX:b$OUTNUM$,30,r”, "AMP:OH323/$OUTNUM$@XX.XX.XX.XX:XXXX"
exten => s,19,Cut(pre_num=OUT_${ARG1},$,1)
exten => s,20,Cut(the_num=OUT_${ARG1},$,2) ; this is where we expect to find string OUTNUM
exten => s,21,Cut(post_num=OUT_${ARG1},$,3)
exten => s,22,GotoIf($[${the_num} = OUTNUM]?23:24) ; if we didn’t find “OUTNUM”, then skip to Dial
exten => s,23,SetVar(the_num=${OUTNUM}) ; replace “OUTNUM” with the actual number to dial
exten => s,24,Dial(${pre_num:4}${the_num}${post_num})
exten => s,25,Goto(s-${DIALSTATUS},1)

exten => s,111,Noop(max channels used up)
exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})

; Adds a dynamic agent/member to a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-add]
exten => s,1,Wait(1)
exten => s,2,NoOp
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7)) ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2)) ; if still no number, start over
exten => s,7,GotoIf($[foo${ARG2} = foo]?9:8)) ; arg2 is queue password
exten => s,8,Authenticate(${ARG2})
exten => s,9,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal) ; using chan_local allows us to have agents over trunks
exten => s,10,Wait(1)
exten => s,11,Playback(agent-loginok)
exten => s,12,Hangup()

; Removes a dynamic agent/member from a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-del]
exten => s,1,Wait(1)
exten => s,2,NoOp
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7)) ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2)) ; if still no number, start over
exten => s,7,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal)
exten => s,8,Wait(1)
exten => s,9,Playback(agent-loggedoff)
exten => s,10,Hangup()

; arg1 = trunk number, arg2 = number
[macro-dialout-enum]
exten => s,1,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,2,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?3) ;check for CID override for exten
exten => s,3,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($[foo${OUTCID_${ARG1}} = foo]?7) ;check for CID override for trunk
exten => s,6,SetCallerID(${OUTCID_${ARG1}})
exten => s,7,SetGroup(OUT_${ARG1})
exten => s,8,CheckGroup(${OUTMAXCHANS_${ARG1}}) ; if we’ve used up the max channels, continue at 108 (n+101)
exten => s,9,SetVar(DIAL_NUMBER=${ARG2})
exten => s,10,SetVar(DIAL_TRUNK=${ARG1})
exten => s,11,AGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,12,EnumLookup(${DIAL_NUMBER})
exten => s,13,GotoIf($[$[${ENUM:0:3} = SIP] | $[${ENUM:0:3} = IAX]]?14:63)
exten => s,14,Dial(${ENUM})
exten => s,15,Goto(s-${DIALSTATUS},1)
; if dial fails (ie, all channels are busy), continue at 116 (n+101)

; exit points for macro
exten => s,63,NoOp(EnumLookup failed)
exten => s,109,NoOp(max channels used up)

exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})

[macro-record-enable]
exten => s,1,GotoIf(${LEN(${BLINDTRANSFER})} > 0?2:4)
exten => s,2,ResetCDR(w)
exten => s,3,StopMonitor()
exten => s,4,GotoIf($["${ARG2}" = “OUT”]?5:8)
exten => s,5,DBGet(RecEnable=RECORD-OUT/${ARG1})
exten => s,6,SetVar(CALLFILENAME=OUT${ARG1}-${TIMESTAMP}-${UNIQUEID})
exten => s,7,Goto(s,14)
exten => s,8,GotoIf($["${ARG2}" = “Group”]?9:12)
exten => s,9,AGI(recordingcheck)
exten => s,10,SetVar(CALLFILENAME=g${ARG1}-${TIMESTAMP}-${UNIQUEID})
exten => s,11,Goto(s,14)
exten => s,12,DBGet(RecEnable=RECORD-IN/${ARG1})
exten => s,13,SetVar(CALLFILENAME=${TIMESTAMP}-${UNIQUEID})
exten => s,14,GotoIf($["${RecEnable}" = “ENABLED”]?15:99)
exten => s,15,Monitor(wav49,${CALLFILENAME}, mb)
exten => s,99,Noop(NO RECORDING NEEDED)
;exten => s,3,BackGround(for-quality-purposes)
;exten => s,4,BackGround(this-call-may-be)
;exten => s,5,BackGround(recorded)

; This macro is for dev purposes and just dumps channel/app variables. Useful when designing new contexts.
[macro-dumpvars]
exten => s,1,Noop(ACCOUNTCODE=${ACCOUNTCODE})
exten => s,2,Noop(ANSWEREDTIME=${ANSWEREDTIME})
exten => s,3,Noop(BLINDTRANSFER=${BLINDTRANSFER})
exten => s,4,Noop(CALLERID=${CALLERID})
exten => s,5,Noop(CALLERIDNAME=${CALLERIDNAME})
exten => s,6,Noop(CALLERIDNUM=${CALLERIDNUM})
exten => s,7,Noop(CALLINGPRES=${CALLINGPRES})
exten => s,8,Noop(CHANNEL=${CHANNEL})
exten => s,9,Noop(CONTEXT=${CONTEXT})
exten => s,10,Noop(DATETIME=${DATETIME})
exten => s,11,Noop(DIALEDPEERNAME=${DIALEDPEERNAME})
exten => s,12,Noop(DIALEDPEERNUMBER=${DIALEDPEERNUMBER})
exten => s,13,Noop(DIALEDTIME=${DIALEDTIME})
exten => s,14,Noop(DIALSTATUS=${DIALSTATUS})
exten => s,15,Noop(DNID=${DNID})
exten => s,16,Noop(EPOCH=${EPOCH})
exten => s,17,Noop(EXTEN=${EXTEN})
exten => s,18,Noop(HANGUPCAUSE=${HANGUPCAUSE})
exten => s,19,Noop(INVALID_EXTEN=${INVALID_EXTEN})
exten => s,20,Noop(LANGUAGE=${LANGUAGE})
exten => s,21,Noop(MEETMESECS=${MEETMESECS})
exten => s,22,Noop(PRIORITY=${PRIORITY})
exten => s,23,Noop(RDNIS=${RDNIS})
exten => s,24,Noop(SIPDOMAIN=${SIPDOMAIN})
exten => s,25,Noop(SIP_CODEC=${SIP_CODEC})
exten => s,26,Noop(SIPCALLID=${SIPCALLID})
exten => s,27,Noop(SIPUSERAGENT=${SIPUSERAGENT})
exten => s,28,Noop(TIMESTAMP=${TIMESTAMP})
exten => s,29,Noop(TXTCIDNAME=${TXTCIDNAME})
exten => s,30,Noop(UNIQUEID=${UNIQUEID})
exten => s,31,Noop(TOUCH_MONITOR=${TOUCH_MONITOR})
exten => s,32,Noop(MACRO_CONTEXT=${MACRO_CONTEXT})
exten => s,33,Noop(MACRO_EXTEN=${MACRO_EXTEN})
exten => s,34,Noop(MACRO_PRIORITY=${MACRO_PRIORITY})

; ############################################################################
; Applications [app]
; ############################################################################
;
[app-directory]
;DIR-CONTEXT set in Digital Receptionist
exten => #,1,Wait(1)
exten => #,2,AGI(directory,${DIR-CONTEXT},ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS}o)
exten => #,3,Playback(vm-goodbye)
exten => #,4,Hangup
; *411 will access the entire directory (not just a single context)
exten => *411,1,Answer
exten => *411,2,Wait(1)
exten => *411,3,AGI(directory,general,ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS})
exten => *411,4,Playback(vm-goodbye)
exten => *411,5,Hangup
exten => h,1,Hangup
exten => o,1,GotoIf($[“foo${FROM_DID}” = “foo”]?from-pstn,s,1:from-pstn,${FROM_DID},1)

[app-dnd]
exten => *78,1,Answer
exten => *78,2,Wait(1)
exten => *78,3,DBput(DND/${CALLERIDNUM}=YES)
exten => *78,4,Playback(allison7/do-not-disturb)
exten => *78,5,Playback(activated)
exten => *78,6,Macro(hangupcall)
exten => *79,1,Answer
exten => *79,2,Wait(1)
exten => *79,3,DBdel(DND/${CALLERIDNUM})
exten => *79,4,Playback(allison7/do-not-disturb)
exten => *79,5,Playback(de-activated)
exten => *79,6,Macro(hangupcall)

[app-messagecenter]
exten => *98,1,Answer
exten => *98,2,Wait(1)
exten => *98,3,VoiceMailMain(default)
exten => *98,4,Macro(hangupcall)
exten => _*98X.,1,Answer ; can dial *98 to skip ‘mailbox’ prompt. Useful for speedial.
exten => _*98X.,2,Wait(1)
exten => _*98X.,3,VoiceMailMain(${EXTEN:3}@default)
exten => _*98X.,4,Macro(hangupcall)
exten => *97,1,Answer
exten => *97,2,Wait(1)
exten => *97,3,VoicemailMain(${CALLERIDNUM}@default)
exten => *97,4,Macro(hangupcall)

[app-callwaiting]
exten => *70,1,Answer
exten => *70,2,Wait(1)
exten => *70,3,DBput(CW/${CALLERIDNUM}=ENABLED)
exten => *70,4,Playback(callwaiting)
exten => *70,5,Playback(activated)
exten => *70,6,Macro(hangupcall)
exten => *71,1,Answer
exten => *71,2,Wait(1)
exten => *71,3,DBdel(CW/${CALLERIDNUM})
exten => *71,4,Playback(callwaiting)
exten => *71,5,Playback(de-activated)
exten => *71,6,Macro(hangupcall)

[app-callforward]
; dialed call forward app - forwards calling extension
exten => _*72.,1,DBput(CF/${CALLERIDNUM}=${EXTEN:3})
exten => _*72.,2,Answer
exten => _*72.,3,Wait(1)
exten => _*72.,4,Playback(loligo/call-fwd-unconditional)
exten => _*72.,5,Playback(loligo/for)
exten => _*72.,6,Playback(loligo/extension)
exten => _*72.,7,SayDigits(${CALLERIDNUM})
exten => _*72.,8,Playback(loligo/is-set-to)
exten => _*72.,9,SayDigits(${EXTEN:3})
exten => _*72.,10,Macro(hangupcall)
; prompting call forward app - forwards entered extension
exten => *72,1,Answer
exten => *72,2,Wait(1)
exten => *72,3,BackGround(allison7/please-enter-your)
exten => *72,4,Playback(extension)
exten => *72,5,Read(fromext,then-press-pound)
exten => *72,6,Wait(1)
exten => *72,7,BackGround(ent-target-attendant)
exten => *72,8,Read(toext,then-press-pound)
exten => *72,9,Wait(1)
exten => *72,10,DBput(CF/${fromext}=${toext})
exten => *72,11,Playback(call-fwd-unconditional)
exten => *72,12,Playback(for)
exten => *72,13,Playback(extension)
exten => *72,14,SayDigits(${fromext})
exten => *72,15,Playback(is-set-to)
exten => *72,16,SayDigits(${toext})
exten => *72,17,Macro(hangupcall)
; cancels dialed extension call forward
exten => _*73.,1,DBdel(CF/${EXTEN:3})
exten => _*73.,2,Answer
exten => _*73.,3,Wait(1)
exten => _*73.,4,SayDigits(${EXTEN:3})
exten => _*73.,5,Playback(call-fwd-cancelled)
exten => _*73.,6,Macro(hangupcall)
; cancels call forward for calling extension
exten => *73,1,DBdel(CF/${CALLERIDNUM})
exten => *73,2,Answer
exten => *73,3,Wait(1)
exten => *73,4,Playback(loligo/call-fwd-cancelled)
exten => *73,5,Macro(hangupcall)
; dialed call forward on busy app - forwards calling extension when busy
exten => _*90.,1,DBput(CFB/${CALLERIDNUM}=${EXTEN:3})
exten => _*90.,2,Answer
exten => _*90.,3,Wait(1)
exten => _*90.,4,Playback(loligo/call-fwd-on-busy)
exten => _*90.,5,Playback(loligo/for)
exten => _*90.,6,Playback(loligo/extension)
exten => _*90.,7,SayDigits(${CALLERIDNUM})
exten => _*90.,8,Playback(loligo/is-set-to)
exten => _*90.,9,SayDigits(${EXTEN:3})
exten => _*90.,10,Macro(hangupcall)
; cancels call forward on busy for calling extension
exten => *91,1,DBdel(CFB/${CALLERIDNUM})
exten => *91,2,Answer
exten => *91,3,Wait(1)
exten => *91,4,Playback(call-fwd-on-busy)
exten => *91,5,Playback(de-activated)
exten => *91,6,Macro(hangupcall)
exten => h,1,Hangup

[app-calltrace]
; We can’t have our timeouts or dial digits collide with other applications
; or extensions, so we build the app in pieces
exten => *69,1,Goto(app-calltrace-perform,s,1)

[app-calltrace-perform]
exten => s,1,Answer
exten => s,2,Wait(1)
exten => s,3,Background(allison7/info-about-last-call)
exten => s,4,Background(allison7/telephone-number)
exten => s,5,Dbget(lastcaller=CALLTRACE/${CALLERIDNUM})
exten => s,6,GotoIf($[${lastcaller}]?7:13)
exten => s,7,SayDigits(${lastcaller})
exten => s,8,DigitTimeout(3)
exten => s,9,ResponseTimeout(7)
exten => s,10,Background(loligo/to-call-this-number)
exten => s,11,Background(allison7/press-1)
exten => s,12,Goto(15)
exten => s,13,Playback(loligo/from-unknown-caller)
exten => s,14,Macro(hangupcall)
exten => s,15,NoOp
exten => 1,1,Goto(from-internal,${lastcaller},1);
exten => i,1,Playback(vm-goodbye)
exten => i,2,Macro(hangupcall)
exten => t,1,Playback(vm-goodbye)
exten => t,2,Macro(hangupcall)

; ############################################################################
; Inbound Contexts [from]
; ############################################################################

[from-sip-external]

;give external sip users congestion and hangup
exten => _.,1,AbsoluteTimeout(15)
exten => _.,2,Congestion
exten => _.,3,Hangup

[from-internal]
;allow phones to use applications
include => app-directory
include => app-dnd
include => app-callforward
include => app-callwaiting
include => app-messagecenter
include => app-calltrace
include => parkedcalls
include => from-internal-custom
;allow phones to dial other extensions
include => ext-fax
include => ext-local
include => ext-group
include => ext-queues
include => ext-zapbarge
include => ext-meetme
include => ext-record
include => ext-test
;allow phones to access trunks
include => outbound-allroutes
exten => s,1,Macro(hangupcall)
exten => h,1,Macro(hangupcall)

; ############################################################################
; Extension Contexts [ext]
; ############################################################################

[ext-zapbarge]
exten => 888,1,SetGroup(${CALLERIDNUM})
exten => 888,2,Answer
exten => 888,3,Wait(1)
exten => 888,4,ZapBarge
exten => 888,5,Hangup

[ext-meetme]
exten => _8X,1,Answer
exten => _8X,2,Wait(1)
exten => _8X,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8X,4,MeetMe(${EXTEN}|sM)
exten => _8X,5,MeetMe(${EXTEN}|asM)

exten => _8XX,1,Answer
exten => _8XX,2,Wait(1)
exten => _8XX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XX,4,MeetMe(${EXTEN}|sM)
exten => _8XX,5,MeetMe(${EXTEN}|asM)

exten => _8XXX,1,Answer
exten => _8XXX,2,Wait(1)
exten => _8XXX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XXX,4,MeetMe(${EXTEN}|sM)
exten => _8XXX,5,MeetMe(${EXTEN}|asM)

exten => _8XXXX,1,Answer
exten => _8XXXX,2,Wait(1)
exten => _8XXXX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XXXX,4,MeetMe(${EXTEN}|sM)
exten => _8XXXX,5,MeetMe(${EXTEN}|asM)

[ext-fax]
exten => s,1,Answer
exten => s,2,Goto(in_fax,1)
exten => in_fax,1,GotoIf($[${FAX_RX} = system]?2:analog_fax,1)
exten => in_fax,2,Macro(faxreceive)
exten => in_fax,3,system(tiff2ps -2eaz -w 8.5 -h 11 ${FAXFILE} | ps2pdf - ${FAXFILE}.pdf)
exten => in_fax,4,system(mime-construct --to ${EMAILADDR} --subject “Fax from ${CALLERIDNUM} ${CALLERIDNAME}” --attachment ${CALLERIDNUM}.pdf --type application/pdf --file ${FAXFILE}.pdf)
exten => in_fax,5,system(rm ${FAXFILE} ${FAXFILE}.pdf)
exten => in_fax,6,Hangup
exten => analog_fax,1,GotoIf($[${FAX_RX} = disabled]?3:2) ;if fax is disabled, just hang up
exten => analog_fax,2,Dial(${FAX_RX},20,d)
exten => analog_fax,3,Hangup
;exten => out_fax,1,wait(7)
exten => out_fax,1,txfax(${TXFAX_NAME}|caller)
exten => out_fax,2,Hangup
exten => h,1,Hangup()

[ext-record]
exten => *77,1,Wait(2)
exten => *77,2,Record(${CALLERIDNUM}ivrrecording:wav)
exten => *77,3,Wait(2)
exten => *77,4,Hangup
exten => *99,1,Playback(${CALLERIDNUM}ivrrecording)
exten => *99,2,Wait(2)
exten => *99,3,Hangup

;this is where parked calls go if they time-out. Should probably re-ring
[default]
include => ext-local
exten => s,1,Playback(vm-goodbye)
exten => s,2,Macro(hangupcall)

[ext-test]
exten => 7777,1,Goto(from-pstn,s,1)
exten => 666,1,Goto(ext-fax,in_fax,1)
exten => h,1,Macro(hangupcall)

;echo test
exten => *43,1,Answer
exten => *43,2,Wait(2)
exten => *43,3,Playback(demo-echotest)
exten => *43,4,Echo
exten => *43,5,Playback(demo-echodone)
exten => *43,6,Hangup


#2

Being an Asterisk newbie, I cannot offer any help in correcting your problem.

I can however, state that I have had the same issues (also with Broadvoice) for the past week. We are not relying on the connection for actual calls (thankfully), it’s just a test and development environment.

I contacted Broadvoice last week after we lost the ability to transfer DTMF tones across to the PBX once the call was connected. I saw in the mailing lists that someone else had the same problem and it originated with Broadvoice. They (BV) had me reassign our IP connection to a different proxy for testing and then back again to our original. After that, whenever we try to dial inbound on the Broadvoice number to our Asterisk, it will not connect at all! I can watch the Asterisk and see no incoming connections, even though it “rings” on their end and connects to some type of voicemail application. (I believe this is the default vm provided by Broadvoice.) Before, we would hear out auto attendant message instantly on the Asterisk as soon as we dialed in on the Broadvoice number.

I’m sure they have us authenticated on the correct proxy server as outbound dialing still works fine.

Just my input, I’m still waiting for their engineering department to return my phone calls as to the status of my ticket.


#3

in the sip_additional.conf put this

on the very first line
register=10digitphonenumber@sip.broadvoice.com:mysecret:10digitphonenumber@sip.broadvoice.com/10digitphonenumber

at the very bottom put this(you can also put this in the trunk setup screen)
(bv is outgoing , sip.broadvoice.com is incoming)
[bv]
username=10digitphonenumber
user=phone
type=peer
secret=mysecret
nat=1
insecure=very
host=sip.broadvoice.com
fromuser=10digitphonenumber
fromdomain=sip.broadvoice.com
dtmfmode=inband
dtmf=inband
context=from-pstn
canreinvite=yes
authname=10digitphonenumber

[sip.broadvoice.com]
username=10digitphonenumber
user=10digitphonenumber
type=user
secret=
insecure=very
host=sip.broadvoice.com
fromdomain=sip.broadvoice.com
dtmfmode=inband
dtmf=inband
context=from-pstn

next ceate a "DID route which is your 10 digit phone number and point it to ring where you want. this will fix both the DTMF and routing issues


#4

Hey,

Thank you so much! I got outband calls to work…

now i just need to take care of inbound calls…

I’ll be working on it…

Thanks Again.,
Harold


#5

as long as you build the DID route and have replaced 10digitnumber in everything i posted it will work. I have this running on my machine


#6

Thanks for the information. I still have inbound issues, but outbound is working fine. I’ll try adding your settings and check the DID route. I’ll let you know if it works.

Andy


#7

Had the same problem, but fixed it by making sure “context=from-pstn
” was in both sip entries for each broadvoice line. Thats using the existing extentions.conf file you posted. Didn’t have to do anythign with DID routes.

Good luck


#8

Estropelic,

In your extensions.conf try changing the section under [from-sip-external]
to read:

[from-sip-external]
;give external sip users congestion and hangup
;exten => _.,1,AbsoluteTimeout(15)
;exten => _.,2,Congestion
;exten => _.,3,Hangup

exten => _.,1,Wait(1)
exten => _.,2,Goto(from-pstn,s,1)

That should solve your problem