Hi, please if someone knows about dtmf i would really appreciate it.
My problem is…
Using AgentLogin(), when agent is currently online I want that agent press a key to pause or unpause from queue. The problem is dtmf seems not working and I can’t even see it when I do Asterisk -rvvv.
exten => _9,1,NoOp()
same => n,Verbose(2, Pressed 9)
same => n,Hangup()
The agent logged-in through AgentLogin() should be connected to 9 digit written in the dialplan. But for some reason it doesn’t work at all.