When a caller is being transferred from the IVR to an extension different hold music is played depending on which extension they are being put through to. E.g. music 1 when the are being put through to ext 205 and music 2 if they are going to ext 206.
My issue is when the user places the caller on hold the default music is always played ? is there any way of getting relevant music to be played e.g. 205 places users on hold with music 1 and similarly music 2 when 206 places a call on hold?
Cheers