IVR issue:
Dial by name doesn’t work after entering wrong extension. I get to the option to Dial by name but to no avail.
But it works fine if go straight to the option to Dial by name. Any ideas
IVR issue:
Dial by name doesn’t work after entering wrong extension. I get to the option to Dial by name but to no avail.
But it works fine if go straight to the option to Dial by name. Any ideas
Do you mean the Directory() application. If not, or you don’t know, you should initially assume a problem with your Asterisk GUI, rather than Asterisk.
Hi david55,
Yes - I mean the directory application.
I cant find anything obvious wrong within the GUI.
As the feature woks fine when you go straight to the option to dial by name using the directory application.