Can't get Audio Files to play back through phones

Asterisk Asterisk Support
1

Seems as though my Playback() function is not passing audio to the phones…
For instance, when I press *72 it does not play any of the instructions for entering in the extension I’d like to transfer calls to…

I’ve installed asterisk the same way on this box as I have on others where this feature worked, the only difference that I can tell is that this Server has 2 Yeastar TDM800 based cards in it, which have great reviews, and so far the performance of them has been excellent.

From what I’ve read here kb.digium.com/entry/2/69/ it tells me that It could be a problem with my zaptel.conf

My zaptel.conf

fxoks=7,8,15,16
fxsks=1,2,3,4,5,6,9,10,11,12,13,14
loadzone = us
defaultzone=us

My zapata.conf

[channels]
language=en
#include zapata_additional.conf
; context=from-pstn
context=from-zaptel
signalling=fxs_ks
faxdetect=incoming
usecallerid=yes
callerid=asreceived
cidsignalling=bell
cidstart=ring,polarity
echocancel=yes
callprogress=no
busydetect=no
echocancelwhenbridged=no
echotraining=800

group=1
channel=1

group=2
channel=2

group=3
channel=3

group=4
channel=4

group=5
channel=5

group=6
channel=6

group=9
channel=9

group=10
channel=10

group=11
channel=11

group=12
channel=12

group=13
channel=13

group=14
channel=14

context=from-internal
faxdetect=no
; usecallerid=no
signalling=fxo_ks

group=7
channel=7

group=8
channel=8

group=15
channel=15

group=16
channel=16

cat /proc/inturrupts displays this information

CPU0
0: 6766102 XT-PIC timer
1: 8 XT-PIC i8042
2: 0 XT-PIC cascade
7: 0 XT-PIC parport0
9: 0 XT-PIC acpi
11: 6658173 XT-PIC eth0, ystdm
12: 6612077 XT-PIC uhci_hcd:usb1, uhci_hcd:usb2, ystdm
14: 19246 XT-PIC ide0
15: 24903 XT-PIC ide1
NMI: 0
LOC: 0
ERR: 0
MIS: 0

Any help would be greatly appreciated…

2

The font in RED is being played when I press *60 but the rest is not…
I would also like to note, that everything else works fine except for any Playback(filethatisplaying.gsm) Phones and server are on the same network, no firewall

– Executing Answer(“SIP/217-08168e90”, “”) in new stack
– Executing Wait(“SIP/217-08168e90”, “1”) in new stack
– Executing Set(“SIP/217-08168e90”, “NumLoops=0”) in new stack
– Executing Set(“SIP/217-08168e90”, “FutureTime=1206378501”) in new stack
– Executing Playback(“SIP/217-08168e90”, “at-tone-time-exactly”) in new stack
– Executing GotoIf(“SIP/217-08168e90”, “1?hr24format”) in new stack
– Goto (from-internal,*60,9)
[color=red] – Executing SayUnixTime(“SIP/217-08168e90”, “1206378501||kM ‘and’ S ‘seconds’”) in new stack
– Playing ‘digits/17’ (language ‘en’)
– Playing ‘digits/oh’ (language ‘en’)
– Playing ‘digits/8’ (language ‘en’)[/color]
== Spawn extension (from-internal, *60, 9) exited non-zero on ‘SIP/217-08168e90’
– Executing Macro(“SIP/217-08168e90”, “hangupcall”) in new stack
– Executing ResetCDR(“SIP/217-08168e90”, “w”) in new stack
– Executing NoCDR(“SIP/217-08168e90”, “”) in new stack
– Executing GotoIf(“SIP/217-08168e90”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,6)
– Executing GotoIf(“SIP/217-08168e90”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing Wait(“SIP/217-08168e90”, “5”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/217-08168e90’ in macro ‘hangupcall’
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/217-08168e90’

3

I switched slots on the Motherboard so each card has its own dedicated irq, (5 and 12) but still no audio from *72 or *60… what’s going on here?

4

Hey, got it fixed, was actually missing sound files… doh!