Can't delete voicemail

Hi,

I am using asterisk 1.8.3.3 under Debian.
I am facing the following issue : Some time when you try to delete voice messages from your phone by pressing 7 and 6 continuously, messages still show up after you disconnect and reconnect to voice mail.

This is what we can see in the log file :

Feb 5 17:34:33] NOTICE[32307] channel.c: Dropping incompatible voice frame on SIP/bred-audiocode01s-000024d8 of format ulaw since our native format has changed to 0x8 (alaw)
[Feb 5 17:34:33] NOTICE[32307] channel.c: Dropping incompatible voice frame on SIP/bred-audiocode01s-000024d8 of format ulaw since our native format has changed to 0x8 (alaw)
[Feb 5 17:34:41] VERBOSE[32306] pbx.c: == Spawn extension (default, 3956005, 95) exited non-zero on ‘SIP/bred-audiocode01c-000024d7’
[Feb 5 17:34:46] DTMF[32304] channel.c: DTMF begin ‘7’ received on SIP/75383-000024d5
[Feb 5 17:34:46] DTMF[32304] channel.c: DTMF begin ignored ‘7’ on SIP/75383-000024d5
[Feb 5 17:34:46] DTMF[32304] channel.c: DTMF end ‘7’ received on SIP/75383-000024d5, duration 190 ms
[Feb 5 17:34:46] DTMF[32304] channel.c: DTMF end passthrough ‘7’ on SIP/75383-000024d5
[Feb 5 17:34:46] VERBOSE[32304] file.c: – <SIP/75383-000024d5> Playing ‘vm-deleted.gsm’ (language ‘fr’)
[Feb 5 17:34:48] VERBOSE[32304] file.c: – <SIP/75383-000024d5> Playing ‘vm-last.gsm’ (language ‘fr’)
[Feb 5 17:34:49] WARNING[32304] app_voicemail.c: No message attribute file?!! (/var/spool/asterisk/voicemail/GVMA_AGENTGROUP/56005/INBOX/msg0005.txt)
[Feb 5 17:34:49] VERBOSE[32304] file.c: – <SIP/75383-000024d5> Playing ‘vm-prev.gsm’ (language ‘fr’)
[Feb 5 17:34:51] VERBOSE[32304] file.c: – <SIP/75383-000024d5> Playing ‘vm-advopts.gsm’ (language ‘fr’)
[Feb 5 17:34:53] VERBOSE[32304] file.c: – <SIP/75383-000024d5> Playing ‘vm-repeat.gsm’ (language ‘fr’)
[Feb 5 17:34:53] VERBOSE[32304] pbx.c: == Spawn extension (GVMA, 3856005, 3) exited non-zero on ‘SIP/75383-000024d5’
[Feb 5 17:35:00] VERBOSE[32307] pbx.c: – Executing [3956005@default:96] Set(“SIP/bred-audiocode01s-000024d8”, “GRPLIST=&56005@GVMA_AGENTGROUP”) in new stack
[Feb 5 17:35:00] VERBOSE[32307] pbx.c: – Executing [3956005@default:97] NoOp(“SIP/bred-audiocode01s-000024d8”, “&56005@GVMA_AGENTGROUP”) in new stack
[Feb 5 17:35:00] VERBOSE[32307] pbx.c: – Executing [3956005@default:98] VoiceMail(“SIP/bred-audiocode01s-000024d8”, “56005@GVMA_AGENTGROUP,s”) in new stack
[Feb 5 17:35:00] VERBOSE[32307] file.c: – <SIP/bred-audiocode01s-000024d8> Playing ‘beep.gsm’ (language ‘en’)
[Feb 5 17:35:00] VERBOSE[32307] app_voicemail.c: – Recording the message

It appears to be looking for msg0005 rather than msg0027 as present in folder so I presume this is where the problem lies.

Is there any known bug in my version? Can someboby help me please?

Thanks in advance

Any idea please?

Regards