We are going to setup a small call center with 15 agents for couple of countries.
lets say we are at country A and our users would be calling from country B C D
What is the best to utilise Asterisk?
I am thinking to purchase Switchvox and Install it at Country A as the IVR and country B C and D using local telco IDD call forward. The problem with this setup is super high cost on the IDD call forwarding if the volume is high.
May i know what is the good approach for this? We are hoping to have a clear voice and at the same time same some money.