So here is the scenario:
Person A calls into the company, and the receptionist answers the call. She determines that person A would like to speak to person B, she then starts an attended transfer (so she can see if person B is available), person B answers the call with “hello?” (as you do), the receptionist says “Hi, I have person A on the line, will you take the call?”, person B says “yes, sure”, so the receptionist then puts the phone down, or completes the transfer. Now in the mean while, person A has been listening to some nice hold music… and all of a sudden the hold music stops… person A just waits, as you would. On the other hand, person B just hears the line go silent, since he was just asked if he did in fact want to speak to person A… and so they both wait… quietly and in silence… until maybe one of them makes his seat squeak… “um… errr… helloooo?”
How do I get it to beep, or something, when the call is connected from an attended transfer?