Asterisk Feature Name and How to activate it

Asterisk Asterisk Support
1

Hi

What is the Asterisk Feature Name or what is the feature call: when a user is on a call for a certain period and then an audio signal notifies them.

Example: If an call center agent is on a call for 10 minutes then the pabx will play a beep sound to notify them that they are on the call for 10 minutes.

How do you activate this in Asterisk aswell.

Any information will help.

Regards

Jason

2

What you want to happen after that?
Dial() has build-in feature to play something when X ms are reached as a warning and drop the call (or repeat that warning after Y ms).

3

If you’re using the Dial application with the L option (wiki.asterisk.org/wiki/display/ … +Variables) to control the files played.

4

Thanks for the information. I will give it try.

Just to answer the question in the response. Once the call is on for 3 minutes I want the call the continue but it is just as a reminder or notification for the agent.