Hello, Guys.
I am have asterisk server, I enabled Mix-Monitor and I created a diaplan in asterisk.
I am getting both incoming and outgoing call recordings.
The issue I am getting is:
Outbound calls I am getting the user/agent that made the call his/her user name like:
" 1001-Fri Feb 3 09:12:16 2023-0991130710-OUTBOUND-test.wav".
But I cant the INBOUND CALL the agent/user that picked/answered the call? How can I get the agent/user details in the inbound call recordings in asterisk please?