Hello guys!
I posted this kind of question so many times, Still I could get the right answer.
I need to capture the agent information when a call is answered(Inbound calls , His/her user ID or agent ID) .
Currently, I am getting only Outbound calls call recording including agent’s information.
The DumpChan() application is helpful for seeing what variables are set in your dial plan at a particular moment. You might find a useful value there that you could then use as part of the fname_base argument in your Monitor() application calls.
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