Asterisk and GWX 4104 disconnect signal CISCO DPQ3925

Hello, I’m from Peru so my wnglish may be not so good but I’ll try to explain myselft.

I have a GWX4104 gateway where I’ve attached 2 lines that comes from a Cable Router Cisco DPQ3925. I don’t know how to set up the disconnection action for these lines. So far I’ve tried busy count, reverse polarity and lately disconnect current but nothing seems to be working. Is there a way that I can get the disconnection signal from the Cisco router?

I have another line from a different provider that comes directly from the street and I have no problem.

Thank you in advance,


You bought a commercial product from a company that made money selling you the product. I think your best avenue of support for your product would be the company from which you purchased it.