Asterisk AA50 System Info not Loading

I have an Asterisk Appliance that boots normally and I am able to access the webgui. When I click on each button on the left the options appear and I can change the settings as needed. When I click on the System Info button on the left, the unit shows a loading indicator with dots moving. The trouble is that the page never loads. I have left it over night with no access to the page. I would like to upgrade the firmware but cannot without accessing that page. Can someone please help me figure this out? Unfortunatly the warranty coverage in this unit has expired.