Asterisk 1.8.1.1 Multiple Parking Lots

Asterisk Asterisk Support
1

Asterisk Version: 1.8.1.1

Problem: Multiple Parking Lots

Issue: Not redirecting to the right parking lot. Always uses the first parking lot from “parkedcalls show” or “features show”

Asterisk Working Version: 1.6.1

Steps Taken:

In features.conf added:

[parkinglot_test]
context => parkedcalls-test
parkext => 700
parkpos => 701-710
parkingtime => 120
findslot => next

In extensions.include at the bottom of [local-extensions-test]:

exten => 701,hint,park:701@parkedcalls-test
exten => 702,hint,park:702@parkedcalls-test

In extensions.include in [from-inside-redir-test] and [from-inside-restricted-redir-test]:

include => parkedcalls-test

For each extension in sip.conf in [XXX-test]:

In between the existing ‘vmexten’ and ‘secret’ lines

parkinglot=parkinglot_test

Output from files “sip show peer 101-test.txt” and “sip show peer 102-test.txt” shows that parking lot is set to “parkinglot_test”

sip show peer 101-test

[code]voice2*CLI> sip show peer 101-test

  • Name : 101-test
    Secret :
    MD5Secret :
    Remote Secret:
    Context : from-inside-test
    Subscr.Cont. : local-extensions-test
    Language :
    AMA flags : Unknown
    Transfer mode: open
    CallingPres : Presentation Allowed, Not Screened
    Callgroup :
    Pickupgroup :
    MOH Suggest :
    Mailbox : 101@default-test
    VM Extension : 101
    LastMsgsSent : 32767/65535
    Call limit : 99
    Max forwards : 0
    Dynamic : Yes
    Callerid : “Test Tenant” <101>
    MaxCallBR : 384 kbps
    Expire : 956
    Insecure : no
    Force rport : Yes
    ACL : No
    DirectMedACL : No
    T.38 support : Yes
    T.38 EC mode : FEC
    T.38 MaxDtgrm: -1
    DirectMedia : No
    PromiscRedir : No
    User=Phone : No
    Video Support: Yes
    Text Support : No
    Ign SDP ver : No
    Trust RPID : No
    Send RPID : No
    Subscriptions: Yes
    Overlap dial : Yes
    DTMFmode : rfc2833
    Timer T1 : 500
    Timer B : 32000
    ToHost :
    Addr->IP : 10.211.0.42:5060
    Defaddr->IP : (null)
    Prim.Transp. : UDP
    Allowed.Trsp : UDP
    Def. Username: 101-test
    SIP Options : 100rel gruu path replaces replace timer
    Codecs : 0x106 (gsm|ulaw|g729)
    Codec Order : (g729:20,ulaw:20,gsm:20)
    Auto-Framing : No
    100 on REG : No
    Status : OK (34 ms)
    Useragent : Aastra 55i/2.6.0.1008
    Reg. Contact : sip:101-test@10.211.0.42:5060;transport=udp
    Qualify Freq : 60000 ms
    Sess-Timers : Accept
    Sess-Refresh : uas
    Sess-Expires : 1800 secs
    Min-Sess : 90 secs
    RTP Engine : asterisk
    Parkinglot : parkinglot_test
    Use Reason : No
    Encryption : No[/code]

sip show peer 102-test

[code]voice2*CLI> sip show peer 102-test

  • Name : 102-test
    Secret :
    MD5Secret :
    Remote Secret:
    Context : from-inside-test
    Subscr.Cont. : local-extensions-test
    Language :
    AMA flags : Unknown
    Transfer mode: open
    CallingPres : Presentation Allowed, Not Screened
    Callgroup :
    Pickupgroup :
    MOH Suggest :
    Mailbox : 102@default-test
    VM Extension : 102
    LastMsgsSent : 32767/65535
    Call limit : 99
    Max forwards : 0
    Dynamic : Yes
    Callerid : “Test Tenant” <102>
    MaxCallBR : 384 kbps
    Expire : 2363
    Insecure : no
    Force rport : Yes
    ACL : No
    DirectMedACL : No
    T.38 support : Yes
    T.38 EC mode : FEC
    T.38 MaxDtgrm: -1
    DirectMedia : No
    PromiscRedir : No
    User=Phone : No
    Video Support: Yes
    Text Support : No
    Ign SDP ver : No
    Trust RPID : No
    Send RPID : No
    Subscriptions: Yes
    Overlap dial : Yes
    DTMFmode : rfc2833
    Timer T1 : 500
    Timer B : 32000
    ToHost :
    Addr->IP : 10.211.0.41:5060
    Defaddr->IP : (null)
    Prim.Transp. : UDP
    Allowed.Trsp : UDP
    Def. Username: 102-test
    SIP Options : (none)
    Codecs : 0x106 (gsm|ulaw|g729)
    Codec Order : (g729:20,ulaw:20,gsm:20)
    Auto-Framing : No
    100 on REG : No
    Status : OK (31 ms)
    Useragent : Aastra 55i/2.6.0.1008
    Reg. Contact : sip:102-test@10.211.0.41:5060;transport=udp
    Qualify Freq : 60000 ms
    Sess-Timers : Accept
    Sess-Refresh : uas
    Sess-Expires : 1800 secs
    Min-Sess : 90 secs
    RTP Engine : asterisk
    Parkinglot : parkinglot_test
    Use Reason : No
    Encryption : No[/code]

File “debug.txt” shows that when a call is parked, it is NOT sending over to parkinglot_test, but parkinglot_fitts.

Debug.txt

== Using UDPTL CoS mark 5 == Using SIP RTP CoS mark 5 -- Called 101-test == Extension Changed 101[local-extensions-test] new state Ringing for Notify User 102-test -- SIP/101-test-00000035 is ringing -- SIP/101-test-00000035 is ringing == Extension Changed 101[local-extensions-test] new state InUse for Notify User 102-test -- SIP/101-test-00000035 answered SIP/DASH_SIP_TRUNK_DENVER-00000033 -- Started music on hold, class 'default-test', on SIP/DASH_SIP_TRUNK_DENVER-00000033 == Extension Changed 101[local-extensions-test] new state Hold for Notify User 102-test == Using UDPTL CoS mark 5 == Using SIP RTP CoS mark 5 -- Executing [700@from-inside-test:1] Macro("SIP/101-test-00000036", "tl-set-variables2,from-inside-redir-test,test") in new stack -- Executing [s@macro-tl-set-variables2:1] Set("SIP/101-test-00000036", "__tenant=test") in new stack -- Executing [s@macro-tl-set-variables2:2] Set("SIP/101-test-00000036", "CDR(userfield)=test") in new stack -- Executing [s@macro-tl-set-variables2:3] Set("SIP/101-test-00000036", "__FROM_INSIDE=1") in new stack -- Executing [s@macro-tl-set-variables2:4] Set("SIP/101-test-00000036", "__MOH=default-test") in new stack -- Executing [s@macro-tl-set-variables2:5] GotoIf("SIP/101-test-00000036", "1 ?setmoh") in new stack -- Goto (macro-tl-set-variables2,s,7) -- Executing [s@macro-tl-set-variables2:7] Set("SIP/101-test-00000036", "CHANNEL(musicclass)=default-test") in new stack -- Executing [s@macro-tl-set-variables2:8] Goto("SIP/101-test-00000036", "from-inside-redir-test,700,1") in new stack -- Goto (from-inside-redir-test,700,1) == Channel 'SIP/101-test-00000036' jumping out of macro 'tl-set-variables2' -- Executing [700@from-inside-redir-test:1] Park("SIP/101-test-00000036", "") in new stack == Parked SIP/101-test-00000036 on 701 (lot parkinglot_fitts). Will timeout back to extension [from-inside-redir-test] s, 1 in 120 seconds -- Added extension '701' priority 1 to parkedcalls-fitts -- <SIP/101-test-00000036> Playing 'digits/7.g729' (language 'en') -- <SIP/101-test-00000036> Playing 'digits/0.g729' (language 'en') -- <SIP/101-test-00000036> Playing 'digits/1.g729' (language 'en') -- Started music on hold, class 'default-test', on SIP/101-test-00000036 == Spawn extension (from-inside-redir-test, s, 1) exited non-zero on 'Parked/SIP/101-test-00000036<ZOMBIE>' -- Executing [h@from-inside-redir-test:1] Hangup("Parked/SIP/101-test-00000036<ZOMBIE>", "") in new stack == Spawn extension (from-inside-redir-test, h, 1) exited non-zero on 'Parked/SIP/101-test-00000036<ZOMBIE>'

If deleting parkinglot_fitts, and parking a call again, it will redirect to parkinglot_coventry (the next from the top of the list on “parkedcalls show” or “features show”).

parkedcalls show

[code]voice2*CLI> parkedcalls show
Num Channel (Context Extension Pri ) Timeout
*** Parking lot: parkinglot_fitts (1)
701 SIP/101-test-00000036 (from-inside-redir-test s 1 ) 12s
*** Parking lot: parkinglot_abc (0)
*** Parking lot: parkinglot_def (0)
*** Parking lot: parkinglot_ghi (0)
*** Parking lot: parkinglot_jkl (0)
*** Parking lot: parkinglot_test (0)
*** Parking lot: default (0)

1 parked call in total.[/code]

features show

[code]voice2*CLI> features show
Builtin Feature Default Current

Pickup 8 **
Blind Transfer # ##
Attended Transfer #
One Touch Monitor #9
Disconnect Call * #0
Park Call
One Touch MixMonitor

Dynamic Feature Default Current

(none)

Feature Groups:

(none)

Call parking (Parking lot: parkinglot_fitts)

Parking extension : 700
Parking context : parkedcalls-fitts
Parked call extensions: 701-710
Parkingtime : 120000
MusicOnHold class :

Call parking (Parking lot: parkinglot_abc)

Parking extension : 700
Parking context : parkedcalls-abc
Parked call extensions: 701-710
Parkingtime : 120000
MusicOnHold class :

Call parking (Parking lot: parkinglot_def)

Parking extension : 700
Parking context : parkedcalls-def
Parked call extensions: 701-710
Parkingtime : 90000
MusicOnHold class :

Call parking (Parking lot: parkinglot_ghi)

Parking extension : 700
Parking context : parkedcalls-ghi
Parked call extensions: 701-710
Parkingtime : 120000
MusicOnHold class :

Call parking (Parking lot: parkinglot_jkl)

Parking extension : 700
Parking context : parkedcalls-jkl
Parked call extensions: 701-710
Parkingtime : 120000
MusicOnHold class :

Call parking (Parking lot: parkinglot_test)

Parking extension : 700
Parking context : parkedcalls-test
Parked call extensions: 701-710
Parkingtime : 120000
MusicOnHold class :

Call parking (Parking lot: default)

Parking extension : 700
Parking context : parkedcalls
Parked call extensions: 701-704
Parkingtime : 180000
MusicOnHold class : default[/code]

Not sure what is the parameter being used to defined what is the top of the list on “parkedcalls show” or “features show”, however it’s not working the way its supposed to.

Please let me know if there are any problems with my current config. Of course I did not put all the information on sip.conf file since it was too huge and had private information on it.

sip.conf

[code][general]
bindport=5060
port=5060
bindaddr=0.0.0.0
disallow=all
allow=ulaw
allow=alaw
allow=gsm
callerid=unknown
context=from-outside ; Default context for incoming calls

allowsubscribe=yes
notifyhold=yes
notifyringing=yes
limitonpeer=yes
videosupport=yes
t38pt_udptl=yes ; Default false
alwaysauthreject=yes
progressinband=never

[101-test]
qualify=2000
nat=yes
callerid=Test Tenant <101>
context=from-inside-test
call-limit=99
canreinvite=no
vmexten=101
parkinglot=parkinglot_test
secret=XXXXXXXXXX
host=dynamic
username=101-test
defaultuser=101-test
subscribecontext=local-extensions-test
dtmfmode=rfc2833
type=friend
mailbox=101@default-test
disallow=all
allow=g729
allow=ulaw
allow=gsm

[102-test]
qualify=2000
nat=yes
callerid=Test Tenant <102>
context=from-inside-test
call-limit=99
canreinvite=no
vmexten=102
parkinglot=parkinglot_test
secret=XXXXXXXXXX
host=dynamic
username=102-test
defaultuser=102-test
subscribecontext=local-extensions-test
dtmfmode=rfc2833
type=friend
mailbox=102@default-test
disallow=all
allow=g729
allow=ulaw
allow=gsm
[/code]

Also, let me know if any other output file is needed and more testing will be done to solve this problem.

Any ideas or other hints on solving this is greatly appreciated.

Thank you,

David Cabrejos