Multiple Parking Lots in Asterisk 1.6x

Asterisk Asterisk Support
1

I thought Asterisk 1.6 had the ability to create multiple parking lots; for example the sales dept and customer service each have a different park extension with multiple, separate parking slots.

To calrify:

I thought sales could transfer a call to 700 to park it and that call could go to the 701 thru 709 slots.

Then customer service could transfer a call to 710 to park it and that call could go to slots between 711 and 719.

Was I mistaken? If not how do you do it and what’s the syntax?

I couldn’t find any documentation on it so any clues would be greatly appreciated.

2

maybe you could find some useful info here -> https://issues.asterisk.org/view.php?id=6113

HTH,
Ioan.

3

Thanks indreias but most of the links in that thread were outdated and broken. In fact I think the last one was made prior to version 1.6.

Now my post has been spoiled by a spammer selling designer bags and shoes and I’m getting nowhere.

I just need an example. I am only an intermediate Asterisk user but I can follow instructions or samples.

Bueller, Buller,…anybody,…anybody???

4

on that link there was some information you could use (like reading the conf file for examples).
because we do not have here one 1.6 Asterisk machine I suggest to ask for help on asterisk-users mail list -> lists.digium.com/mailman/listinfo/asterisk-users

HTH,
Ioan

5

Thanks again indreias,

But,…none of the .conf files in that post were working examples,… AND they were created before Asterisk 1.6 existed.

I took your advice and signed up for the mailing list.

I sent my question about 4 hours ago and haven’t got a hit yet.

I am beginning to think there is no support for multiple parking lots in Asterisk 1.6.x

6

I think there are two ways to accomplish this. First of all, you could just Set(PARKINGEXTEN=701) before you Park() the call. If there happens to be a call in 701 already, it will use the next parking slot.

The next way is a bit nicer because it accommodates multi-tenanting Asterisk servers. First of all, define your parking lots in features.conf.

[parkinglot_sales]
parkext => 700
parkpos => 701-709
findslot => next
parkingtime => 60
context => park-sales

[parkinglot_support]
parkext => 710
parkpos => 711-719
findslot => next
parkingtime => 60
context => park-support

Finally, define the dialing behaviour.

exten => 700,1,Set(CHANNEL(parkinglot)=parkinglot_sales)
exten => 700,2,Park()
exten => 701,1,Set(CHANNEL(parkinglot)=parkinglot_sales)
exten => 701,2,ParkedCall(701)
exten => 702,1,Set(CHANNEL(parkinglot)=parkinglot_sales)
exten => 702,2,ParkedCall(702)

exten => 710,1,Set(CHANNEL(parkinglot)=parkinglot_support)
exten => 710,n,Park()
exten => 711,1,Set(CHANNEL(parkinglot)=parkinglot_support)
exten => 711,2,ParkedCall(711)

I hope this is correct. I haven’t tested this specific dialplan code. I have it working in my own PBX, but I have it split into Macro’s, etc.