Aastra vs Polycom dialing differences

Asterisk Asterisk Support
#1

Hello,

I recently configures Asterisk 1.2. I purchased Aastra 480i and Polycom 320 phones. I set them up basically with Auto provisioning. I ran the respective config files on the Asterisk server before configuring the phones.

The problem I am having is that Aastra requires that I dial 9+1+Outside number to dial out, however Polycom just requires the outside number. I am sure in the Polycom configuration somewhere 9+1 is added to the dialing sequence. I would like the Polycom behavior tobe the same as Aastra. Can someone please guide me how to do that.

Thanks so much.

Ash

#2

Refer to the section called “Local Digit Map” in the Polycom Administrators guide. You can download the guide from Polycom:

polycom.com/usa/en/support/v … 0_320.html

BTW, make sure to download v.2.2 of the Administrator’s Guide. It’s the latest. For some reason, they still have the old version on their website.