I’m running Asterisk 220.127.116.11 with bandwidth.com supplying SIP-Trunking.
My marketing department has asked me to supply call logs for their members, to check against what they are reporting in Salesforce.com.
I said “No Problem” I’ll just pull the CDR report from the system.
CDR is stored in the default location and not cdr_custom.conf exists.
I ftp’d the file over to my computer and discovered that the only calls that appeared, that went out over the bandwidth.com SIP provider, were the ones with ANSWERED in the description.
Is this something common for SIP-Trunking providers, or am I missing something here?
Any info. is greatly appreciated.
Have you set
[quote]; Define whether or not to log unanswered calls. Setting this to “yes” will
; report every attempt to ring a phone in dialing attempts, when it was not
; answered. For example, if you try to dial 3 extensions, and this option is “yes”,
; you will get 3 CDR’s, one for each phone that was rung. Default is “no”. Some
; find this information horribly useless. Others find it very valuable. Note, in “yes”
; mode, you will see one CDR, with one of the call targets on one side, and the originating
; channel on the other, and then one CDR for each channel attempted. This may seem
; redundant, but cannot be helped.
unanswered = yes[/quote]
Thanks for the quick response.
This section was missing from my cdr.conf file. I’ve pasted your posting into the [general] section, and will see if this does the trick.