I am planning to use rails or php to create a web application similar to flash operator panel 2 (fop2.com). Plan to create a more intuitive UI but less complicated like switchboard style.
I can call, drag incoming calls to select staff, check employee’s status (online, away, etc) via my web application.
Is there any way which I can communicate with Asterisk on this? API, SDK or something like that?
I am using FreePBX latest. I assume I can communicate with Asterisk directly.
I can’t find much information online, is there anyone who can shed some thoughts on this. I do noticed some open source codes but it’s a bit dated, so not sure it works with the latest asterisks/freepbx.