Voicemail Setup

Asterisk Asterisk Support
1

Another Question…Still having a problem with voicemail. I dial 700 and i get the “camedia mail, mailbox” I enter in a mailbox # and then the password and i get wrong password. What am i doing wrong. Here is what i have in my extensions.conf and voicmail.conf file. Also how do i get my extensions/users to record their greetings?

EXTENSIONS.CONF

[globals]

[general]
autofallthrough=yes

[default]
exten => s,1,Answer
exten => s,2,Dial(SIP/1000&SIP/1001&SIP/1002&SIP/1003&SIP/1004&SIP/1005&SIP/1006&SIP/1007,20,iKkTt)
exten => s,3,Voicemail(1000@default)
exten => s,4,playback(vm-goodbye)
exten => s,5,hangup

[incoming_calls]

[internal]
exten => 500,1,Verbose(1|Echo test application)
exten => 500,n,Answer()
exten => 500,n,Echo()
exten => 500,n,Hangup()

exten => 700,1,VoiceMailMain()

exten => 1000,1,Dial(SIP/1000,20)
exten => 1000,n,Voicemail(1000@default)
exten => 1000,n,playback(vm-goodbye)
exten => 1000,n,hangup

exten => 1001,1,Dial(SIP/1001,20)
exten => 1001,n,Voicemail(1001@default)
exten => 1001,n,playback(vm-goodbye)
exten => 1001,n,hangup

exten => 1002,1,Dial(SIP/1002,20)
exten => 1002,n,Voicemail(1002@default)
exten => 1002,n,playback(vm-goodbye)
exten => 1002,n,hangup

exten => 1003,1,Dial(SIP/1003,20)
exten => 1003,n,Voicemail(1003@default)
exten => 1003,n,playback(vm-goodbye)
exten => 1003,n,hangup

exten => 1004,1,Dial(SIP/1004,20)
exten => 1004,n,Voicemail(1004@default)
exten => 1004,n,playback(vm-goodbye)
exten => 1004,n,hangup

exten => 1005,1,Dial(SIP/1005,20)
exten => 1005,n,Voicemail(1005@default)
exten => 1005,n,playback(vm-goodbye)
exten => 1005,n,hangup

exten => 1006,1,Dial(SIP/1006,20)
exten => 1006,n,Voicemail(1006@default)
exten => 1006,n,playback(vm-goodbye)
exten => 1006,n,hangup

exten => 1007,1,Dial(SIP/1007,20)
exten => 1007,n,Voicemail(1007@default)
exten => 1007,n,playback(vm-goodbye)
exten => 1007,n,hangup

exten => 1008,1,Dial(SIP/1008,20)
exten => 1008,n,Voicemail(1008@default,u)
exten => 1008,n,playback(vm-goodbye)
exten => 1008,n,hangup

exten => 1009,1,Dial(SIP/1009,20)
exten => 1009,n,Voicemail(1009@default)
exten => 1009,n,playback(vm-goodbye)
exten => 1009,n,hangup

[phones]
include => internal
include => outbound

[mycontext]
include => inbound
include => outbound
callerid=> xxxxxxx

[outbound]
exten => _1NXXNXXXXXX,1,SetCallerID(“xxxx”<(xxx)xxx-xxxx>)
exten => _1NXXNXXXXXX,2,Dial(IAX2/103766@xxxx/${EXTEN})
exten => _1NXXNXXXXXX,n,Hangup()
exten => _011.,1,Dial(IAX2/103766@xxx/${EXTEN})
exten => _011.,n,Hangup()
exten => _00.,1,Dial(IAX2/103766@xxxx/${EXTEN})
exten => _00.,n,Hangup()

; inbound context example for your DID numbers, do not add the number 1 in front

[inbound]
exten => xxxxxxxxxx,1,Dial(SIP/1000&SIP/1002,)
(END)

VOICMAIL.CONF
[general]
attach=no
format=wav49|gsm
maxlogins=5
minmessage=1
maxmessage=600
forcename=yes
forcegreetings=yes
maxmsg=100

[zonemessages]
central=America/Chicago|‘vm-received’ Q ‘digits/at’ IMp

[default]
1000 => 1000,test0
1001 => 1001,test1
1002 => 1002,test2
1003 => 1003,test3
1004 => 1004,test4
1005 => 1005,test5
1006 => 1006,test6
1007 => 1007,test7
1008 => 1008,test8
1009 => 1009,test9

2

Post your CLI output. It’s hard to see what you’re doing wrong when we can’t see what you’re doing at all.

3

– Executing [700@phones:1] VoiceMailMain(“SIP/1008-0934b138”, “”) in new stack
– <SIP/1008-0934b138> Playing ‘vm-login’ (language ‘en’)
– <SIP/1008-0934b138> Playing ‘vm-password’ (language ‘en’)
– Incorrect password ‘xxxx’ for user ‘1008’ (context = default)
– <SIP/1008-0934b138> Playing ‘vm-incorrect-mailbox’ (language ‘en’)
[Jun 25 13:49:44] WARNING[4778]: app_voicemail.c:7233 vm_authenticate: Couldn’t read username

4

Is it seriously writing in:

?

Because mine does this:

5

no i was just being uber cautious and x’ed out the password…

6

I really hope you’re being sarcastic.

7

Sorry, wasnt. Do you have any idea what going on with the voicemail? I was looking at some previous post and some said something about the dtmfmode. I changed it to inband but that didnt seem to help. Anyone??

8

Please take out the XXXXs and put in the real, unedited line so we can all be on the same page. Thanks.

DTMFmode is only going to be something of an issue if the numbers aren’t getting through… or so I would hope.

9

– Executing [700@phones:1] VoiceMailMain(“SIP/1000-093470a8”, “”) in new stack
– <SIP/1000-093470a8> Playing ‘vm-login’ (language ‘en’)
– <SIP/1000-093470a8> Playing ‘vm-password’ (language ‘en’)
– Incorrect password ‘2873’ for user ‘1000’ (context = default)
– <SIP/1000-093470a8> Playing ‘vm-incorrect-mailbox’ (language ‘en’)
[Jun 25 15:16:32] WARNING[4903]: app_voicemail.c:7233 vm_authenticate: Couldn’t read username

10

Your voicemail.conf has the following in it:

This would leave one to believe that your voicemail password for box 1000 is 1000 and not 2873. Give that a try and, if it fails please post the CLI again. :smile:

11

– Executing [700@phones:1] VoiceMailMain(“SIP/1000-0934f640”, “”) in new stack
– <SIP/1000-0934f640> Playing ‘vm-login’ (language ‘en’)
– <SIP/1000-0934f640> Playing ‘vm-password’ (language ‘en’)
– Incorrect password ‘1000’ for user ‘1000’ (context = default)
– <SIP/1000-0934f640> Playing ‘vm-incorrect-mailbox’ (language ‘en’)
[Jun 25 15:25:05] WARNING[4907]: app_voicemail.c:7233 vm_authenticate: Couldn’t read username

12

Try this in the CLI and see what is returned:

And post what it dumps out form the “voicemail show users” part.

13

Context Mbox User Zone NewMsg
default general New User 0
default 1000 Test0 0
default 1001 Test1 0
default 1002 Test2 0
default 1003 Test3 0
default 1004 Test4 0
default 1005 Test5 0
default 1006 Test6 0
default 1007 Test7 0
default 1008 Test8 0
default 1009 Test9 0