Voicemail cut my call

Hi, i have a asterisk testing box, in my test when i are talking with another person the voice mail message cuts the communications, what i can do?

Thanks :confused:

Explain what you mean by the voicemail cuts the communication ? Does it not let you leave a long message ? You can set the time that a message can be in voicemail.conf

Whe im in a call, taking with anoter extension, the call cuts an i says the message to leave a voice mail.

Sorry this still doesn’t make sense

do you mean ?

If so please post the CLI output of a call when this is happening.